View Full Version : new record for me
12-28-2007, 06:28 PM
I went an entire hour of my shift where I did not take a single call that didn't result in a booking... my previous record was half an hour straight without taking a call that didn't result in booking... even now, 2 hours into my shift with my winning streak broken I'm still above a 50% confirmation rate (my 12 week average is 42%)... so I am kicking but today... wish me luck and I might just set a new personal record for the day on confirmation (even if I am somewhat sacrificing ADR to get it).
12-29-2007, 02:21 PM
Congrats on beating your "PB"! :grats:
That's fantastic - one hour straight and a booking on every call.
But what is ADR? (I'm sure it's obvious and I'll remember as soon as someone tells me!)
12-29-2007, 08:02 PM
Yeah my day total was nowhere near my day record, but it was still well above average...
oh and ADR stands for Average Daily Rate
12-30-2007, 12:07 PM
I see - that makes sense. :)
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