Pharma Hell & Hello

[MyEccentricHell]

Just wanted to introduce myself (long time lurker, 1st time poster).

I've been working for a pharmaceutical Call Center for the past 7 years. Tortured and tormented almost every single working day from my "lovely" customers.

Can't wait to meet you all. :)

[justZu]

Do you take calls from pharmacy reps and doctor's offices or actual prescription-holding customers? I can imagine the customers could get pretty wild, especially if they are calling about controlled substances. :rolleyes:

Looking forward to hearing some stories.

[tropicsgoddess]

I work in the call center/customer service department for a NY based health insurance company. Welcome to CS ! :wave:

[iradney]

Hey there :)

Wow, a pharmaceutical call centre - you must have some HUGE doozies just waiting to be told....

Please, make yourself at home :D

[MyEccentricHell]

The call center I work for is the main switchboard for their corporate headquarters & six different operating affiliates. I get calls from sales reps, media, consumers (both over the counter & prescription), people looking for jobs, people looking to offer a service, people looking for different pharma companies, wrong numbers all together (pizza anyone?). Over all, it's a very fast paced & hectic environment. And yes, I do have some stories that are doozies!

Thanks for the welcome!