Emrld
03-13-2008, 04:16 PM
Background info . . .my house was built in 1958
I bought it in 1999
Windows single pane . . .meaning when the neighbor revs his poorly maintained wish it was a Harley Motorcycle at the stop sign all of my window rattle . . .thunderstorm windows rattle . . .neighbors party in back yard till 3 am - I am kept awake till 3 am
I finally have saved up some money to get new double pane windows. I got quotes from the two major home improvement stores (orange apon and blue apron)
Due to the business I am in - Dad says hey get a quote from our guy . . .his prices are great.
So I get a quote for about $1,000 less than one of the stores and $2,000 than the other store.
So I go for the least expensive . . .we give him regular business . . .Dad trusts his work.
What I wasn't told was the last house he did he didn't do some of the windows correctly. And, he really wasn't happy with having to go and fix them.
Well he gets to my house last Wednesday . . .I took the day off work for him because he doesn't work weekends.
He gets his guys started and he takes the truck and leaves for about 4 hours. Now with taking the truck he has left his guys no extra tools.
Some of these were the original windows and as such have a metal plate at the top and bottom in the brick/ grout that his guys have to find a way to work around.
When he did show back up he said they would not be staying to do the last 3 windows and would have to come back the next day.
I told him it was supposed to rain and I really couldn't take another day off work. He told me I didn't know anything about the weather.
They finish putting in the last window and caulk it in, clean up the yard and leave. (They didn't clean up inside at all . . .one of the rooms was my bedroom which I had to clean)
Thursday comes . . .along with rain which turned into snow. (hmm guess I was right)
Make arrangements for him to come back on Sat to do the last 3 windows.
He shows up and before the first window is even totally removed he takes off again to go to another site. Saying he will be back no later than 1
This really messed up my plans as I had an obligation I couldn't get out of from 10:40 - 12:30 (inc drive time)
I called my neighbor across the street and she kept an eye on things for me from her house.
Again he didn't leave his guys any power tools.
They get the windows out.
They crack the tile in the bathroom getting the window in the shower/tub. The window is not level. On the left it fits correctly on the right not so much. (If you look at the window the bottom slide pane sits lower on the left in the frame and line up correctly . . .if you look along the top where the locks are you can clearly see it isn't level . . .If you look along the right at the frame you can see that it is bowed/ has a little inward arch to it)
When I asked about the tile he tried to blame it on old caulk . . .umm shower was totally rebuilt in 06. In the end he agreed that I would take $100 off his payment. If the repair is more I send him the invoice and he will pay the difference. If it is less than $100 than I am to send him the difference.
On the Kitchen window I actually watched them use a pocket knife to trim sheetrock and window that was in the way from the window fitting. Again with a lot of force they got the window in . . .it sits the same way the bathroom one does.
I am not happy. The previous windows were square so I know it isn't the opening. I have a feeling when he measured he only measured at one point for each direction.
Yesteday he came by to look at what I was talking about. On the two windows you have to slam them shut to work the lock on the right. But the do slide and lock. So according to him the windows are correct and functioning. It isn't his job to level/ square up my house.
I asked why he didn't stay on site. He said he had emergency jobs that were more important to attend to.
Now if you were a contract labor and were asked to do a job for the daughter who signs your pay checks for a repeat customer . . .wouldn't you stay on site and make sure the work was done correctly?
(oh . . .on Sat while I was gone apparently they used my microwave . . .due to dirt on the ouside, spilled food on the inside - I had just finsihed cleaning the inside when the showed up- and when openend it didn't smell like food I eat . . .in the backyard . . the 4 month old puppy found the stem with some seeds from a pepper they just threw on the ground when eating. Yes, they were fully aware of it being a dog's backyard)
Sorry I am just really ticked that I am out a couple thousand and this guy didn't do his best work . . .doesn't care that I am not happy with the finished product . . .and put the dog at risk.
I bought it in 1999
Windows single pane . . .meaning when the neighbor revs his poorly maintained wish it was a Harley Motorcycle at the stop sign all of my window rattle . . .thunderstorm windows rattle . . .neighbors party in back yard till 3 am - I am kept awake till 3 am
I finally have saved up some money to get new double pane windows. I got quotes from the two major home improvement stores (orange apon and blue apron)
Due to the business I am in - Dad says hey get a quote from our guy . . .his prices are great.
So I get a quote for about $1,000 less than one of the stores and $2,000 than the other store.
So I go for the least expensive . . .we give him regular business . . .Dad trusts his work.
What I wasn't told was the last house he did he didn't do some of the windows correctly. And, he really wasn't happy with having to go and fix them.
Well he gets to my house last Wednesday . . .I took the day off work for him because he doesn't work weekends.
He gets his guys started and he takes the truck and leaves for about 4 hours. Now with taking the truck he has left his guys no extra tools.
Some of these were the original windows and as such have a metal plate at the top and bottom in the brick/ grout that his guys have to find a way to work around.
When he did show back up he said they would not be staying to do the last 3 windows and would have to come back the next day.
I told him it was supposed to rain and I really couldn't take another day off work. He told me I didn't know anything about the weather.
They finish putting in the last window and caulk it in, clean up the yard and leave. (They didn't clean up inside at all . . .one of the rooms was my bedroom which I had to clean)
Thursday comes . . .along with rain which turned into snow. (hmm guess I was right)
Make arrangements for him to come back on Sat to do the last 3 windows.
He shows up and before the first window is even totally removed he takes off again to go to another site. Saying he will be back no later than 1
This really messed up my plans as I had an obligation I couldn't get out of from 10:40 - 12:30 (inc drive time)
I called my neighbor across the street and she kept an eye on things for me from her house.
Again he didn't leave his guys any power tools.
They get the windows out.
They crack the tile in the bathroom getting the window in the shower/tub. The window is not level. On the left it fits correctly on the right not so much. (If you look at the window the bottom slide pane sits lower on the left in the frame and line up correctly . . .if you look along the top where the locks are you can clearly see it isn't level . . .If you look along the right at the frame you can see that it is bowed/ has a little inward arch to it)
When I asked about the tile he tried to blame it on old caulk . . .umm shower was totally rebuilt in 06. In the end he agreed that I would take $100 off his payment. If the repair is more I send him the invoice and he will pay the difference. If it is less than $100 than I am to send him the difference.
On the Kitchen window I actually watched them use a pocket knife to trim sheetrock and window that was in the way from the window fitting. Again with a lot of force they got the window in . . .it sits the same way the bathroom one does.
I am not happy. The previous windows were square so I know it isn't the opening. I have a feeling when he measured he only measured at one point for each direction.
Yesteday he came by to look at what I was talking about. On the two windows you have to slam them shut to work the lock on the right. But the do slide and lock. So according to him the windows are correct and functioning. It isn't his job to level/ square up my house.
I asked why he didn't stay on site. He said he had emergency jobs that were more important to attend to.
Now if you were a contract labor and were asked to do a job for the daughter who signs your pay checks for a repeat customer . . .wouldn't you stay on site and make sure the work was done correctly?
(oh . . .on Sat while I was gone apparently they used my microwave . . .due to dirt on the ouside, spilled food on the inside - I had just finsihed cleaning the inside when the showed up- and when openend it didn't smell like food I eat . . .in the backyard . . the 4 month old puppy found the stem with some seeds from a pepper they just threw on the ground when eating. Yes, they were fully aware of it being a dog's backyard)
Sorry I am just really ticked that I am out a couple thousand and this guy didn't do his best work . . .doesn't care that I am not happy with the finished product . . .and put the dog at risk.