Photo Album.

[Plaidman]

I haven't been able to get to the photo album for two days now. Something wrong or is just me?

[sms001]

I haven't been able to get to the photo album for two days now. Something wrong or is just me?

Working fine here Plaidman. Try again?

http://www.csalbum.com/gallery.php?p=1

[Plaidman]

Not for me. Just says explorer is not avablable.

[Shangri-laschild]

It wasn't working for me yesterday either but today it's working. No clue.

[Broomjockey]

Not for me. Just says explorer is not avablable.

Explorer is not available? That's an odd message. Try pm'ing gbm, see if he knows of any issues with the photo album.

[MadMike]

That is a weird one. My son suggested maybe it was something with parental controls (not sure why you'd have one of those), or a firewall issue. Might be something to check out.

[Plaidman]

Internet Explorer cannot display the webpage

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

What you can try:
Diagnose Connection Problems

More information

That is what I got from the link above.

The webpage cannot be found
HTTP 404
Most likely causes:
There might be a typing error in the address.
If you clicked on a link, it may be out of date.

What you can try:
Retype the address.

Go back to the previous page.

Go to and look for the information you want.

More information

Is what I get from the Forum link

This is what I get from the thread link in Site news:
Internet Explorer cannot display the webpage

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

What you can try:
Diagnose Connection Problems

More information

This problem can be caused by a variety of issues, including:

Internet connectivity has been lost.
The website is temporarily unavailable.
The Domain Name Server (DNS) is not reachable.
The Domain Name Server (DNS) does not have a listing for the website's domain.
If this is an HTTPS (secure) address, click Tools, click Internet Options, click Advanced, and check to be sure the SSL and TLS protocols are enabled under the security section.

For offline users

You can still view subscribed feeds and some recently viewed webpages.
To view subscribed feeds

Click the Favorites Center button , click Feeds, and then click the feed you want to view.

To view recently visited webpages (might not work on all pages)

Click Tools , and then click Work Offline.
Click the Favorites Center button , click History, and then click the page you want to view.

[Andara Bledin]

I am suspecting that it's possible that your ISP has some out-of-date DNS info on the photo album. Do you have any alternate DNS options set up with your browser?

If Mike could post the actual IP address for the album, you could try that. If it worked from there, then you pretty much know it's a DNS issue.

^-.-^

[MadMike]

GBM is actually the one who runs the photo album. Not sure how I'd get the IP.

[Plaidman]

I am suspecting that it's possible that your ISP has some out-of-date DNS info on the photo album. Do you have any alternate DNS options set up with your browser?.

^-.-^

Um... sorry. but... Huh? I'm not that good with computers. I got XP. Later internt thingy.

[Evil Queen]

Plaidman, do you have another browser you can use? Might be an error in Explorer. (I had the same problem with another website several years ago. Started using Firefox and never had the problem again.)

[Plaidman]

I downloaded firefox to try it out. I get this error now.

The page isn't redirecting properly













Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
* This problem can sometimes be caused by disabling or refusing to accept
cookies.

What are cookies? :( Sorry, I'm lousy at computesrs. I never had problems before. How do I get it to accept cookies?

[gbm85]

Are you going to

csalbum.com

or

www.csalbum.com

?

Try the second one. csalbum.com is merely a redirect to www.csalbum.com, and I'm not sure why it's not working for you. Do you have any new or recently-update anti-virus and/or firewall software running?

[Hello Kitty]

www.csalbum.com is a cname (like a pointer) to gbm85cspic.nfshost.com so try this:
http://gbm85cspic.nfshost.com

[Evil Queen]

What are cookies? :( Sorry, I'm lousy at computesrs. I never had problems before. How do I get it to accept cookies?

Well, you're posting so your browser is already allowing cookies. (Little bits of data that are used for authenticating, tracking, and maintaining specific information about users, such as site preferences or the contents of their electronic shopping carts.) So that can't be the problem.

Have you tried updating your browser?

[Andara Bledin]

*puts on educator cap*

IP Address = Internet Protocol Address
Every website on the internet has an IP Address, and that IP Address is how a browser identifies a website or even another computer in a network environment.

DNS = Dynamic Name System
IP Addresses are hard to remember. So websites have names instead of numbers. DNS lookup services will translate the name of a website to the website's IP Address so that your computer can access it. Here's an excellent article (http://articles.techrepublic.com.com/5100-6345-1053442.html).

The upshot is that if your computer/network does not have the right (or enough) DNS services listed either on the computer itself or through the Network you won't be able to find some less popular websites until at least one of the available DNS services has updated to include that site.

Most people have DNS lookup through their ISP, which is the network gateway between themselves and the rest of the Internet. However, not all ISP's use the same DNS services, and not all DNS services are worth using.

The DNS lookup is not a function of the browser, but is part of the TCP/IP part of the network configuration.

Who is your internet provider?

Cookies
Cookies are (usually) temporary files that websites leave on computers to store information such as login data, what parts of a site you have visited, ad tracking data, and such. Some are more obnoxious than others. The vast majority, however, are inoccuous. An article (http://www.cookiecentral.com/cm002.htm).

^-.-^

[Hello Kitty]

In this particular case, plugging in the IP address(es) will not work. They go to a web page for the web hosting company. The web server must be set up to check the URL you are requesting and redirecting internally to show gbm85's website. (www.csalbum.com -> CNAME to gbm85cspic.nfshost.com -> A records 64.38.221.82, 64.38.221.146, 64.38.221.253)

From the error messages, sounds like it's having a problem with the CNAME. If that is indeed the case, Plaidman should be able to get to:
http://gbm85cspic.nfshost.com

DNS errors can be very misleading. If your browser can't get to a website for any reason, it will usually spit out a DNS error, even though it's a connectivity to the internet issue or something else entirely.

[gbm85]

While it is correct that www.csalbum.com is a CNAME for gbm85cspic.nfshost.com, going to the latter will only redirect you to the former. The site is set up so that all requests that reach it using a FQDN other than www.csalbum.com will get redirected to the same. There is only one thing I can think of that could be causing this problem.

A CNAME is not really a redirect, per se. This is how a CNAME is supposed to work, using a real-world example:

Plaidman: I'm looking for Bob.
411: To reach Bob, call Steve's number and ask for Bob.

This is how it appears to be happening in this case:

Plaidman: I'm looking for Bob.
411: Bob is really an alias used by Steve.
Plaidman: Hello, Steve.
Steve: I don't trade under my real name. Call Bob.
Plaidman: 411, I'm looking for Bob.
411: Bob is really an alias used by Steve.
Plaidman: Hello, Steve.
Steve: I don't trade under my real name. Call Bob.

And so on and so forth, in an unending loop. I guess all you can do is wait it out for a few days and see if it fixes itself. If not, we'll have to look into it further.

[Andara Bledin]

What happens if you try to go to www.csalbum.com/gallery.php?p=1 instead of just www.csalbum.com ?

^-.-^

[Plaidman]

Hello Kitty, Andara Bledin nether work for me on Internet Explorer or firefox.

I also have Comcast Cable Highspeed internet.

I'm gonna try to do what gb says, and wait a few more days. It always worked before, so I'm curious as to why it won't work. :(

[Plaidman]

Hey, it works now :)

[Andara Bledin]

I'm still putting my money on a slow DNS update. :)

^-.-^