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ChicagoWaiter
01-02-2009, 04:52 PM
Once again I had the privilege of working on New Year's Eve. I do it every year because my wife and I think NYE is kind of a lame excuse for a 'holiday', the parties are always lame, it's risky to be out and about with the drunks on the road, and it's generally a great night to make a buck in the bar from those who celebrate.

It's also a great night for loony tune customers- the entertainment is usually second to none.

I started out waiting tables at 3:00. By 5:30 we were already on a long wait (40 - 60 minutes). A party of three came in (we do NOT take reservations) and when it was their turn to sit they didn't like the table we put them at. They wanted a booth.

It was explained to them that they could give up the table, but if they did they'd have to wait longer- probably at least 20 minutes. It was a busy night with numerous hosts, bussers, and front of house managers cleaning and seating tables as quickly and efficiently as possible. Therefore, it wasn't axiomatic that this couple would get the "next available" table because while this party is screwing around making decisions about where they'd like to sit - we have to operate to the needs (handicapped, etc), comfort, and convenience of more sensible and cooperative guests.

They ended up waiting 30 more minutes and they were none-too-happy about it. The host got the manager, and the manager explained that they'd already been seated and that the additional wait was 100% voluntary and there was nothing we could or would do for them. They would simply be seated in turn like everyone else.

After being seated they recounted the tale to the server and proceeded to grumble and complain about every little thing. You can guess who their server was. I said simply that I was sorry that they had to wait longer, but that it did sound to me as though it was voluntary, sometimes that happens, and on busy nights in particular because of the varying needs of so many guests we can't always accommodate requests to change tables easily.

They flipped out. They complained about all the food, how long their drinks took (it was a little longer getting drinks from the bar due to the New Year's eve crowd- but not too long).

In the end they left the check presenter on the table with some bills hanging out- and a note. The note read:

"Here's your tip. We are not paying the bill after all that's happened, and we're not going to wait and debate it with your manager this evening. We have to be somewhere."

Upon cleaning up the table the bus boy found one of the people's purse at the table...and here's where you will all appreciate having a quality manager on duty...

About 20 minutes later one of the women comes back in. By this time the manager has seen the note, shown me the I.D. from the purse and asked if this was one of them (it was). She says she thinks she may have left her purse here. My manager says, "It's possible- we lock up any lost and found in the office. It's pretty busy right now, and it's impossible for me to check right now. You'll have to wait." About an hour after that (she's still there, it's 11:00 p.m. on New Year's Eve) she starts ranting about how long she's been here and demands to see the manager again. 10 minutes later my manager comes up and says he's sorry, it must have slipped his mind he's very sorry and he'll check in a few minutes. 20 minutes later mgr comes back (and by now the rest of her party has the audacity to come back in) and they're all grumbling and complaining. Mgr calls me up to the front and asks me if these are the people that left the note. I say they are.

Manager is standing there with the purse and she says she'll just pay and they can go. Mgr says not a chance. She says, "excuse me?" He says that, "Since your refusal to pay was so blatant, and in writing- we intend to prosecute. Happy New Year." In the mean time, the police were called and by now they're walking in the door. The police collected the complaint, and the note as evidence (after we made a copy of it), and the dine-n-dashers. They spent New Year's eve at the precinct. Great way to start 2009- on the police blotter today btw...

QASlave
01-02-2009, 06:09 PM
Wow. Karma is a real bitch sometimes. Love it.

taxguykarl
01-02-2009, 06:12 PM
You MUST keep us posted on this. What kinds of shenanigans will they pull leading up to court? Are they banned?
Like they sang in Greese, tell me more, tell me more.:roll:

Kyree
01-02-2009, 06:13 PM
It's always nice when you can catch those people. ^.^ Did she seriously think she could just grab her purse and nothing would happen?

IHateStupidCustomers
01-02-2009, 06:18 PM
Amazing! :worship:

Pagan
01-02-2009, 06:23 PM
Brilliant! How often do you get to see people pwn themselves? :roll::roll::roll::roll::roll:

Auto
01-02-2009, 06:30 PM
I nominate this for the Hall of Fame.

God, this is a beautiful story.

Calud
01-02-2009, 06:42 PM
Epiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiic.

Oh sweet sweet karma, how i love thee.

wagegoth
01-02-2009, 06:52 PM
A lovely way to start the new year. Thank you.

eltf177
01-02-2009, 07:25 PM
I nominate this for the Hall of Fame.

God, this is a beautiful story.

Absolutely EPIC with classic PWN! Please update when you hear something!

Second the vote for Hall of Fame status!:lol:

HorrorFrogPrincess
01-02-2009, 07:39 PM
Third vote for Hall of Fame!

And a nomination for your manager. Kickass!

Irving Patrick Freleigh
01-02-2009, 07:43 PM
YES!

/Marv Albert

MannersMakethMan
01-02-2009, 07:56 PM
Great thundering underpants! Were they really so deluded to think they could get away with it?

On the other hand, your manager has just made my year. Good for them!

Bobsentme
01-02-2009, 09:00 PM
I vote hall of fame as well.

This is AWESOME!!!:D

CrazedClerkthe2nd
01-02-2009, 09:12 PM
THAT.WAS. AWESOME. :D

Mordecai
01-02-2009, 09:20 PM
In the end they left the check presenter on the table with some bills hanging out- and a note. The note read:

"Here's your tip. We are not paying the bill after all that's happened, and we're not going to wait and debate it with your manager this evening. We have to be somewhere."


What bitches. Good thing you have a manager with a spine.

Hobbs
01-02-2009, 09:30 PM
my brother's sick, and your story put a smile on his face.

he says "Thanks."

Stryker One
01-02-2009, 10:04 PM
Do you have a link to the Police Blotter?

BTW, What a truly EPIC LART.

ShinyGreenApple
01-02-2009, 10:23 PM
*thunderous applause*

:worship: :worship: :worship:

Good for your manager.

Dumb criminals are the very best kind to have.

Gabrielle Proctor
01-02-2009, 10:24 PM
http://www.customerssuck.com/board/showthread.php?t=64

This story reminded me of one we have in war stories! Both are truly epic. I loves me some karma.

Rebel1012
01-02-2009, 10:46 PM
a war story for sure i would say

Akasa
01-02-2009, 11:22 PM
Bwahahahahah ahahahaaha!
*tries to catch breath*
OMG that's priceless!

blas
01-02-2009, 11:23 PM
Wow, the stupid is really strong there.

I am pretty much speechless.

Catherder
01-02-2009, 11:53 PM
Classic. I never cease to be amazed at how stupid the human race can be.

jedimaster91
01-03-2009, 12:04 AM
Wow. Just, wow. Your manager rocks.

bainsidhe
01-03-2009, 02:25 AM
Your manager clearly gets this board's seal of approval.

You know, if the returning woman had acted at all apologetic and offered to pay the meal (you know, at least pretending she knew nothing of her party's shenanigans), the manager may very well have let things slide. Attitude is everything and I'm so glad your manager encouraged the whole party of a-holes to show up for face-time with the local friendly officers. :devil:

ViolaPlayer
01-03-2009, 02:51 AM
OMG, so hard to stop laughing! Wow. The black hole of stupidity that is those folks will suck in the entire world if they aren't stopped. Your manager rocks. And this thread is EPIC!

I_Hate_SCs
01-03-2009, 03:35 AM
This has my vote for a War Story too!

But like others have said: wow! How ironic that the wench left her purse when they didn't pay. I'm surprised the SC didn't call the police herself or barge into the lost & found area when the manager didn't magically pull her purse out of his/her ass the second she asked for it (thankfully that didn't happen!)

Iris Kojiro
01-03-2009, 03:36 AM
That was *sniffle* epic *sniff*. A beautiful display of pwnage!

As for the idiot dine and dashers...

http://www.youtube.com/watch?v=1ytCEuuW2_A

Enjoy your new theme song, losers!

RetailWorkhorse
01-03-2009, 03:48 AM
Count me in for another vote to the Hall of Fame!

That was incredible! Wow! I'd have given my left kidney to see that!

Have a COOKIE, sir!

*Gives ChicagoWaiter some Ginger Thins*

El Pollo Guerrera
01-03-2009, 05:47 AM
I offer my applause through the Joker...

http://i30.photobucket.com/albums/c340/Romulans/Joker.gif

(There needs to be an 'applause' animated smily around here.)

Mr Hero
01-03-2009, 10:31 AM
In another thread, I had expressed my opinion against food-tampering, but admitted to enjoy seeing a SC get pwned. This story is exactly the epitomy of pwnage. I applaud your manager.

Put me down for another vote for War Storeis.

Sliceanddice
01-03-2009, 10:35 AM
:roll::roll::roll:
omg no why are idiots out there thinking they can rack up huge bills and ditch them and leaving obviouse clues?
there was that off topic story too with the guy who worked at a restaurant that the owner/manager/what ever knew the manger of. just pure stupidity!!
:cheers: on the exciting story

Ree
01-03-2009, 11:19 AM
Yet another reminder that we have a specific protocol (http://www.customerssuck.com/board/showthread.php?p=119199#post119199) for nominating "War Stories".
Do not post nominations in the threads, please.

If you feel a post is worthy of a War Story nomination, please PM a moderator with your nomination, stating why you, personally, feel it is a war story.
Before we consider it for a war story, we want to know what it is about the story that stands out for you. It's not enough to just say that it's a good story and is well written.

marlovino
01-03-2009, 07:31 PM
I offer my applause through the Joker...

(There needs to be an 'applause' animated smily around here.)

http://www.mundogasol.com/foro/clap.gif or http://e.deviantart.com/emoticons/c/clap.gif or http://i66.photobucket.com/albums/h276/DianneOnly/clap2.gif

If you need a sarcastic one try this one. http://e.deviantart.com/emoticons/s/sarcasticclap.gif

PepperElf
01-03-2009, 11:29 PM
This story reminded me of one we have in war stories! Both are truly epic. I loves me some karma.I was thinking of the exact same thing!

Though I hope your SCs don't try to come back with weapons for revenge...

but... omg simply classic! what a way to start the new years... with a set of new shiny bracelets!

christopherius
01-03-2009, 11:31 PM
gotta love karma! this story made my day. :yourock:

corporateslave
01-04-2009, 12:34 AM
:grats::yourock:That was amazing.:lol:

Ree
01-04-2009, 12:52 AM
I meant to add, that really is an awesome story of karma biting somebody in the ass.

I can't imagine the nerve of going back for the purse after trying to stiff them on the bill. Doooofus!!

DGoddessChardonnay
01-04-2009, 05:32 PM
I meant to add, that really is an awesome story of karma biting somebody in the ass.

I can't imagine the nerve of going back for the purse after trying to stiff them on the bill. Doooofus!!

That wa one reason they got the pwnage they deserved - by leaving the purse behind, management had a name and address of at least one person in that party.

But still, the incident is jsut astoundingling hilarious yet beautiful. Dingbats got what they deserved. Shiny new bracelets were an added bonus and what female can't resist jewelery?:p

ExiledV20
01-07-2009, 01:22 AM
Throwing in my $0.02 - I am thoroughly gobsmacked at the blunt stupidity present in the dashers. Dear Heaven.

Eagerly awaiting an update, if there is one.

evilhomer
01-07-2009, 06:19 AM
I just hope the judge has the same balls as your manager. There's a pretty clear procedure here - customer unhappy, customer complains to manager - manager comps or manager shoves foot up their ass. They chose to bypass this procedure making the manager's decision for him.

If some wussy judge lets them off with a warning because "they did something wrong, but were justified due to poor service" (judge's misguided interpretation), I personally pledge to hunt that judge down and beat him with a clue by four.

Taubin
01-07-2009, 08:37 AM
OMG this is awesome I love it :yourock: :cheers:

Ravendjinn
01-07-2009, 01:30 PM
sweet,
serves them right, they shuld try being in our shoes on nye!

Amina516
01-17-2009, 02:15 AM
Im just bringing this post back up to see if there was an update?

friendofjimmyk
01-17-2009, 01:31 PM
In another thread, I had expressed my opinion against food-tampering, but admitted to enjoy seeing a SC get pwned. This story is exactly the epitomy of pwnage. I applaud your manager.

.

I don't think there was any mention of food tampering?

This tale is great! What ownage....what stupidity....what audacity....

You know what...I really don't think that most people see dining and dashing as a serious offense. It's like they don't see eating out as a service and refusing to pay as an attempt at theft of services. They think it's just food and they have the right to not pay.

[edit] I just looked back and noticed that this was the first and only post by the OP...did we have a post-n-dash? *giggle* If so, I feel so violated. I must wash now.

csdrone
01-18-2009, 04:38 AM
:grats::yourock: I am sure the SC party loved the shiny bracelets and pictures they received as a souvenir of their evening. :lol:

earl colby pottinger
01-18-2009, 06:34 AM
Even if nothing else happened to them, these people who clearly want to be at some party spent New Year's Eve in jail.

I hope it was one of those expensive parties that you have to pay to go to, because they are not getting that party money back.

And yes, me too, ay follow-ups?

ChicagoWaiter
01-21-2009, 03:47 PM
I apologize for the post-n-run. My "real job" is sometimes very demanding and I have been working an over-time contract- not on the computer much except to check email.

Sadly, I don't have much to report. The Court date is not until the 28th, and honestly- I'm not even sure what the "charges" are.

ChicagoWaiter
01-21-2009, 03:50 PM
:grats::yourock: I am sure the SC party loved the shiny bracelets and pictures they received as a souvenir of their evening. :lol:

Unfortunately there were no handcuffs. They were not frog-marched out. Once the police arrived, they went rather willingly- they were cooperative.

I think at that point they realized things would only get worse-- we had her ID. Fleeing again, resisting arrest, or disorderly conduct wouldn't reflect well on them in and inevitable court appearance.

However, being from Chicago (or the People's Republic of Chicago as we call it) and the US- I'm surprised THEY haven't sued US. :)

Akasa
01-22-2009, 11:17 PM
However, being from Chicago (or the People's Republic of Chicago as we call it) and the US- I'm surprised THEY haven't sued US. :)

You forgot the "yet."

friendofjimmyk
01-23-2009, 01:30 PM
I apologize for the post-n-run. .

I was just kidding! No harn intended...;)