Mr Hero
09-13-2010, 08:22 AM
Hey, I figured with a Link avatar, calling my work the Stockpot Inn seemed fitting. First of all, all names are removed. As much as we think SC's deserve to be publicly shamed, legal reasons and such keep us from not. Secondly, I've removed specific details that could give me away. I put entries in my own words. Third, if more than one person got put on the DNR list for the same thing (most common was swearing and yelling at staff) I removed the entry altogher.
1. Claimed to be a doctor. Major EW and things we should treat her extra special. Always tries to pay with someone else’s CC and never tries to get the CC auth form we require. Says we give shitty service and says she won’t ever stay with us again, but fails to keep that promise.
2. Came to desk to get cash deposit back. When we couldn’t find it, surveillance showed she gave us a CC. When asked to leave, she refused until we threatened to call the cops.
3. Rude to front desk, and wouldn’t take control of their kids. From the stories here, this is not unique to hotels.
4. Smoked in a non-smoking room. Before we returned his cash deposit, we checked the room. We found cigarette butts all over. Guest claimed it was not him.
5. Racial remarks directed to one of my black coworkers.
6. High school group out of control. The “chaperone” did a pretty shitty job of it too. The students tried to move mattresses from one room to another. Some rooms had the bed frames damaged.
7. Total bitch and tried to scam the hotel. We charge a $15 pet fee, but this lady did not declare her pets until hk caught her having pets in the room. Claims to be homeless, but drives around with a brand new luxury car. Since my boss is middle-eastern and this lady is white, she tried playing the race card saying my boss is racist, ignoring the fact that he hired white people.
8. I made a post about these guys in a previous topic. In the topic I said we kicked them out because they didn’t have money to extend and they were well past the checkout time. Turns out we just didn’t have rooms to be able to extend them. They said they’d be out in 15 minutes, but not before urinating over everything.
9. Kept coming up with reasons why he was late with his payments. The checks he’s waiting on so he could cash them are always mailed to the wrong post office. He recognized me from my brief time at Motel 6. Police were looking for him.
10. They were upset at the fact that housekeeping cleaned their room and in the process threw away their marijuana. They complained that the room was cleaned too quickly and their food was thrown away. All their items were given back to these people except for the marijuana. They threw such a big fit and ended up receiving a free night. Room was a huge mess. Sadly, one of the few times my manager’s spine wasn’t strong enough.
1. Claimed to be a doctor. Major EW and things we should treat her extra special. Always tries to pay with someone else’s CC and never tries to get the CC auth form we require. Says we give shitty service and says she won’t ever stay with us again, but fails to keep that promise.
2. Came to desk to get cash deposit back. When we couldn’t find it, surveillance showed she gave us a CC. When asked to leave, she refused until we threatened to call the cops.
3. Rude to front desk, and wouldn’t take control of their kids. From the stories here, this is not unique to hotels.
4. Smoked in a non-smoking room. Before we returned his cash deposit, we checked the room. We found cigarette butts all over. Guest claimed it was not him.
5. Racial remarks directed to one of my black coworkers.
6. High school group out of control. The “chaperone” did a pretty shitty job of it too. The students tried to move mattresses from one room to another. Some rooms had the bed frames damaged.
7. Total bitch and tried to scam the hotel. We charge a $15 pet fee, but this lady did not declare her pets until hk caught her having pets in the room. Claims to be homeless, but drives around with a brand new luxury car. Since my boss is middle-eastern and this lady is white, she tried playing the race card saying my boss is racist, ignoring the fact that he hired white people.
8. I made a post about these guys in a previous topic. In the topic I said we kicked them out because they didn’t have money to extend and they were well past the checkout time. Turns out we just didn’t have rooms to be able to extend them. They said they’d be out in 15 minutes, but not before urinating over everything.
9. Kept coming up with reasons why he was late with his payments. The checks he’s waiting on so he could cash them are always mailed to the wrong post office. He recognized me from my brief time at Motel 6. Police were looking for him.
10. They were upset at the fact that housekeeping cleaned their room and in the process threw away their marijuana. They complained that the room was cleaned too quickly and their food was thrown away. All their items were given back to these people except for the marijuana. They threw such a big fit and ended up receiving a free night. Room was a huge mess. Sadly, one of the few times my manager’s spine wasn’t strong enough.