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View Full Version : Hair Trauma and Drama


LillFilly
12-16-2010, 06:55 AM
I don't have a clue how to classify this, or what I should have done differently so it didn't become the soap opera that it did.

I wanted my hair cut. Really simple, just trimming the bottom, bangs, and back. It looked fine when the stylist finished it at Salon 1. We weren't sure if it was as short as I wanted in the back, so she said come back tomorrow if I decided it wasn't. However, when I got home, washed and blow-dryed, I was certain that the right side had somehow been thinned, and it was obvious the left side was longer. So I went back, explained that I'd like it evened-up, and decided to shorten it more in the back. The stylist fixed it for free, and this time I was CERTAIN I liked it, though she'd gone shorter in the back in more layers than I'd expected. Again, when I got home, washed and blow-dried it, it was obvious that she had thinned (for some reason, taking a section out by my ear) the right side even more, and again the left side was almost untouched; this time too my bangs were crooked. I tried convincing myself I was seeing things, but the next day I asked some coworkers their opinions and when I showed them the back got :eek: looks and 'Oh my god, it's so crooked!' It took another salon to point-out the 'steps' in the back of my head where the stylist had 'layered' it, but not blended it. I was pretty mortified, because it turned-out the left side really was about 2-inches longer than the right. Everyone assured me you didn't really notice it, but I wanted it fixed. But I was embarrassed to go back to Salon 1 and was afraid I'd anger the Stylist and she might do something to my hair. I kept trying to rationalize that maybe we'd been talking too much and she got distracted, or that the phone call she'd had to take in the middle of it had made her forget where she'd left off, or maybe the style was hard for her, etc.. So I booked an appointment at Salon 2 and was recommended to call the District Manager of Salon 1 to complain. I just told the DM who'd cut my hair, that I'd had it fixed twice, but that I didn't want to go back a third time. I tried NOT to make the Stylist be the Villain, I just emphasized that I was unhappy that my hair was messed-up twice.

Long story short, Salon 2 fixed my hair for free; it's not what I was going for, but at least it's even. Later the next day at work a coworker told my the Stylist wanted to talk to me, because she'd gotten written-up by the DM. I talked to the Stylist who was upset that I hadn't come back to her, and that coworker had approached HER and told her that I 'was mad at her!' It was very awkward; I told her I didn't have anything against her, it was not personal, and that yes my hair had looked fine after she finished (while it was still wet) but that it was pronounced after drying and styling. I told her I hadn't gone off on her to my coworker or the DM, only that I was very upset at the damage to my hair and maybe overreacted, but if it hadn't worked-out a 2nd time I wanted to see if someone else would have better luck with my hair.

It just seemed to get so out of hand, and I don't know for sure if coworker exacerbated things by telling the Stylist I was mad at her, or if she even did so. The Stylist also said that the DM said I complained about 'the way she talked to me' which was not the case at all; I don't know how the DM got that. I did call the DM back and say that I was not mad at the Stylist personally and that I hadn't wanted her to get in trouble, that we all have bad days and maybe I was overreacting. Sigh. Things are very awkward at work now since I have to walk by Salon 1 all the time, and keep getting death glares. Should I have given the Stylist another chance, or waited to show the DM in-person so she could fix it, or what?

Aethian
12-16-2010, 07:16 AM
I....erm....wow. Maybe the DM was really trying to point out she screwed up and this wasn't a first instance?

LillFilly
12-16-2010, 07:39 AM
I....erm....wow. Maybe the DM was really trying to point out she screwed up and this wasn't a first instance?

The Stylist was adamant that this was the first complaint she'd ever gotten and that even the DM said so. I don't know; they could be at odds with each-other and it's a he-said/she said type deal.

Akasa
12-16-2010, 07:53 AM
Either way I wouldn't be going back to salon 1.

Aethian
12-16-2010, 08:11 AM
Ditto to Akasa.

iradney
12-16-2010, 08:46 AM
I wouldn't go back to Salon 1 ever again, TBH. It's one thing if they flub up once, but to do it TWICE? Where did she learn how to cut hair? Even I know how to blend layers and I am not by any stretch of imagination a hairdresser....

Eisa
12-16-2010, 09:54 AM
Somehow, if she messed up twice, it would be...well she should get written up, that's a pretty big mistake.

But to keep giving you death glares?! :eek: She's being an immature brat about it. She messed up. Period. You were as nice as you could be, telling everyone that you weren't mad at her, you just weren't happy about the haircut.

You were totally fine in my book. She's being a bitch if all she can do is give you death glares and pout about it.

Mikkel
12-16-2010, 01:21 PM
Well, you have Salon 1, the stylist messed up twice and blame you for it. Then you have Salon 2, they fixed the mess of someone else for free.
I know where I would go. Even if the stylist of Salon 1 doesn't mess things up by mistake this time, she may be immature enough to do it on purpose.
Ignore her sulking, she will get over it some day.

PepperElf
12-17-2010, 12:58 AM
i agree.

in my book screwing up my hair even once usually means i won't come back.
you gave her two tries.
you even explained to her what you really said to the DM.

Now they're glaring at you?
yeah forget them. that's immature.

Teskeria
12-17-2010, 05:15 PM
Well, you have Salon 1, the stylist messed up twice and blame you for it. Then you have Salon 2, they fixed the mess of someone else for free.
I know where I would go. Even if the stylist of Salon 1 doesn't mess things up by mistake this time, she may be immature enough to do it on purpose.


I agree with Mikkel. Salon 2 is the place to go. I would however (having a mean streak in me), mention to the manager of Salon 1, that I would have given them another chance if 'Hairdresser' wasn't behaving so unprofessionally that I was worried she would deliberately screw up this time.

MoonCat
12-17-2010, 06:59 PM
Go to Salon 2.

My guess is that the stylist at Salon 1 got distracted by that phone call and doesn't want to admit it. Nobody's perfect, but she messed up twice. It sounds like she didn't even really understand what was wrong with it when you went back to have it fixed. I definitely wouldn't go back there.

wagegoth
12-17-2010, 07:41 PM
The stylist is being paid for her skills. She does not apparently have the necessary skills, therefore, she should not be paid.

My sister owns a salon. If you are not happy, she is not happy. Give the stylist a chance to fix it. If she doesn't, then you should be refunded your money and given a free fix by the manager or owner.

You should not be afraid of your stylist.

Solumina
12-19-2010, 12:58 AM
If it looked fine wet and they looked like crap dry that means the girl doesn't know how to deal with your type of hair. I used to have this issue as my hair foofed up when it dried (thankfully it isn't as foofy now) and some hair cutters just don't know how to work around that, anyone who actually calls themself a stylist shouldn't have any problem.

Food Lady
12-19-2010, 07:12 AM
If it looked fine wet and they looked like crap dry that means the girl doesn't know how to deal with your type of hair. I used to have this issue as my hair foofed up when it dried (thankfully it isn't as foofy now) and some hair cutters just don't know how to work around that, anyone who actually calls themself a stylist shouldn't have any problem. What she said, and also: there's a reason I cut my own hair.

LillFilly
12-20-2010, 03:47 PM
Just to let everyone know, when the DM called me back regarding my feeling bad about the Stylist getting in trouble, the DM was PISSED that the Stylist had even approached me, the customer, about that. According to the DM, she had never said anything of the sort to the Stylist; she said that they would discuss it when she came into the Salon. She was even more mad now about the Stylist's lack of professionalism and her continuing to hound me about why I 'got her in trouble.' And According to my coworker, she never told the Stylist that I was mad at her, she just let her know I wasn't happy with my hair (she still should have stayed out of it though).

The DM did let me know, though, that it's best to let the the Salon blow dry your hair before you leave so you can see how it looks finished; I never knew that, but in any case the DM said that the Stylist still should have noticed the mistake before it was dried.

Ugh, just, ugh. Such a soap opera.

dalesys
12-20-2010, 06:51 PM
My hairdresser said it's time for a new 'do
you've had that look for way too long
so he showed me a perm in a magazine
and I thought sure, what could go wrong?
I should have known by the sounds he was making (ho boy)
something was going awry
after two hours I put on my glasses
I could not believe my eyes

What was he thinking?
I can't believe what I see
I look in the mirror
Art Garfunkel's looking back at me
What was he thinking?
quick, steal me a hat
I should look on the bright side
unlike Art, it will grow back


"What Was I Thinking?" -- Christine Lavin:p

Eisa
12-20-2010, 10:12 PM
That reminds me of the last time I got my hair cut at a particular place. I had really, really long hair--down to my ass, actually. :p The only reason I was getting it cut was because I had a choral competition coming up and the chorus member who did my hair made noises about how she REALLY wished it was a bit shorter. So I was like...ok, I'll get 4 or so inches off. Since that would have helped--even that bit would have helped lol, and I really just wanted the split ends off.

The stylist was, well, awful. She apparently had carpal tunnel, as she constantly bitched about how hard my hair was to comb through and how it hurt her wrist. :rolleyes: If you have carpal tunnel, WHY are you a hair stylist? Why aren't you doing something for it instead of bitching to the customer? She kept telling me how stupid long hair was, and how she could tell I must want it off.

Then she showed me how much she wanted to cut off, and I was like...ok. She SHOWED me 4 inches.

She cut off over 8. :eek:

She didn't even comb through the tangles at the ends, she just cut them all off. :eek:

I was pissed. I never, ever went back.

And then...the last time I cut my hair was this past summer, and it was at a really nice place in Maryland. I told the stylist about what had happened, cuz she was kind of going wtf happened to your hair...and then also found out that it was shorter on one side than the other, and it was all uneven, too.

NOW it looks gorgeous.

So...yeah. Don't go to Salon 1 again. :p Or at least...definitely avoid that stupid hairstylist!

Kristev
12-25-2010, 03:56 PM
I'd stay loyal to Salon 2. They know what they are doing.

Reminds me of something I saw years ago in the "Reader's digest."

Two salons were next to each other on the street. With big signs in the window.

Salon 1: We do ten dollar haircuts.

Salon 2: We try to repair ten dollar haircuts.

AccountingDrone
12-25-2010, 08:06 PM
My first haircut ever was when I was 15. It had been down almost to my knees because I had never had more than a little trim. I had to grab the braid and hack it off just below where I wanted it cut because the stylist couldn't believe I was serious about how short I wanted it. [I was working in a machine shop and it was an extreme hazard and I was tired of dealing with the long hair just to work.] I got $700 from a wigmaker for the virgin 3 foot hank of hair. It was a thick as my wrist at the back of my neck.

I had a crappy cut about 8 months ago, and I am dreading another, I am trying to grow it out from being layered. It is now roughly just below bra strap length, with the longest of the short layers just above my shoulders now. I am actually thinking of having my husband just chop it all off just below my shoulders, so I can still pull it back with an elastic and it is almost all the same length.

Then I will let it grow another year, which should then get all the bits at least just below shoulder length.

I hate hair cuts =( If I was still skinny I would just go back to the one inch 2tone spikes I had in the late 70s and early 80s.

BeeMused
12-25-2010, 09:38 PM
Teehee, that reminds me... As a small kid I HATED getting my hair washed at home. Talk about huge drama, my father coming into the bathroom asking "What are you doing?:eek:" He must have imagined torture szenes. And my mom replying "Just washing hair, now GTFA!:mad:" Me: :cry: From that day on my mother avoided to wash my hair when my dad was at home. :lol:
I loved baths, just not getting my hair washed. As soon as I learned to do it myself I was fine.

At a salon I was the most well behaved little customer ever, me? crying while getting my hair washed? never! :angel: