Coupon Whores and $5 footlong hell

[Digitalpotato]

You can guess what the focal point(s) of this rant is going to be...Subway has money to waste, so they started that stupid $5 footlong deal again.

I hate that damned deal - it makes the store(s) lose money because people buy the most expensive subs otherwise and not buy chips or a drink. We're supposed to make up the lost money with them buying chips and a drink, except that most people (Especially not college students) don't do that. They just get the most expensive-to-produce subs like the Chicken Teriyaki or the Chicken Bacon Ranch and leave, or put $10 worth of veggies on and $5 worth of mayonnaise/ranch. So yay, thanks.

Not to mention, the $5 footlongs brings out the stupidest people on campus and in town. In addition to this, it also brings out the Coupon Whores.

Only ONE Coupon per order is allowed, for one. This is to close loopholes so we don't get people like the depression-era seniors my mom and grandma dealt with. They do all their shoppings and then give an entire stack of coupons, with expired coupons hidden in the stack so that the person wouldn't notice. When it finishes, the grocery store either gives $50-100+ worth of stuff away for dirt-cheap if not free and the people behind them are frustrated as hell because it takes forever to enter them.

This also applies at Subway.

Dude comes in and uses a coupon that's a BOGO with a medium drink, and wonders why it still costs money. okay for starters, you got a meatball, which is a five dollar footlong by DEFAULT (I don't have to adjust its price, for example) and a Club, which is NOT. It says on the coupon "Does not stack with other deals" And this includes the "All regular subs are $5". He complains that I overcharged him and the manager comes over and re-enters it...and essentially gives him free footlongs because he complained loud enough. Yay...You just know he's going to go raise hell in some other place because he knows how to manipulate people.

No, we don't take coupons in French. No, we don't take coupons that are in Spanish, either. This is not Quebec, nor is it Mexico/Miami/Texas/New Mexico/Puerto Rico.

Dude comes in with a coupon that has "FREE SUB" in huge red letters and in tiny black letters, mentions that he has to buy a fresh value meal with it to get the free sub. I actually take the time to read the coupon, and inform him that in order for the deal to work, he has to buy a fresh value meal. Not keen onp arting with a whopping two dollars he raises a fit and then the manager comes over. This time she says he has to get a fresh value meal for the coupon to work instead of caving and giving him free food, and the guy quiets down...after saying "You should write your coupons better". I can understand misreading the coupon because they write the letters small, but I only work here - we do not write the coupons. The people in charge of marketing do - that's an issue you should be talking to THEM about.

No, we don't take coupons that expired in 2010.

No, we don't take coupons that expired in 2008, either. I check the expiration date.

No, that coupon isn't one of those Day/Month/Year formats, either - There are 31 months in a year, now? (Sides what coupon expires on the FIFTH of a month?!)

You can only redeem that "Free 6 inch" coupon for participating in a study at the store you got it from. Those don't come from this store!

That coupon doesn't work because it's for a free breakfast sandwich before 10 AM - the time is 2:30 PM. There's a clock right behind me. No, I didn't doctor it because I didn't want to use the coupon...take out your cell phone and check.

No, the "Free Bacon" Coupon only applies if you want extra bacon - it actually says so on the coupon. It doesn't mean you get a free BLT, but I can see where you were going with that. It's not one of those coupons that puts it in near-invisible writing.


Alright, $5 footlong hell:

-The $5 footlong does NOT work on 6-inches.

-It only says regular subs. No I'm not a racist because I'm charging you full price for a Beast Feast - I had to point out it said regular subs and not the premium subs. It is not my fault again - blame the marketing company for using deceptive language or not explaining it, or yourself for not reading the fine print.

-Hey! You can't take that 44 oz drink if you're just going to fill it up with water! You have to pay for that!

-Yes, that's a great idea - try to steal cookies when you dont' have enough by reaching in front of three people's faces to open the cookie drawer from out side. BRILLIANT MOVE.

-The cooler is a pull door. Why on earth would you try to freaking PUSH it?! How many coolers do you know with a push door?

-No we don't have Tacos - there's a Taco Bell upstairs.

-No, we don't have Meat Loaf. We didn't have it the last 40 times you asked. No, we didn't get it in between the time you asked at lunch and when you came in at dinner.

-Yes, we're open.

-We can't toast a salad.

-So lemme get this straight...you want a flatbread, but with no flatbread, and you don't want a salad either?

-We don't rent movies! :O Why on earth would SUBWAY rent movies?! We don't have a REdbox here! I'm afraid I don't know where the redbox on campus is, if we have one. You'd have to go upstairs and ask the people at the information desk.

-PUT THAT CELL PHONE DOWN, dammit!

-XYZ, sir. And put on some underwear.

-Dear walking ghetto stereotype: The idea of wearing your pants at half-mast is to show your boxers...NOT YOUR FREAKING BUTT AND PUBES!!!! Nobody has to see that!!!!

-You fail counterfeiting forever - We don't take bills larger than a $20 anyways, and I hate to break it to you bub...but George Washington is NOT on a $100 bill.

[Hyena Dandy]

You...

Can't toast a salad?

Who wanted a toasted salad?

[jjc927]

And who expected Subway to have tacos and meatloaf (although I suppose they COULD do it since they have wraps and could combine the meat used for the meatballs into a meatloaf... but c'mon)?

[fireheart]

Have they started singing the $5 Footlong song?

Also, I am sooo glad that the subways down here all a) stick to one price and b) do not allow ANY coupons to work with premium subs at all. (premium subs down here are considered to be Chicken and Bacon Ranch and Chicken Parmy subs)

[jerkface11]

You can make a meatloaf sandwich mmmmm.

[TheTigress]

We have also started $5 dollar footlong Hell over here too. It's ironic that we get twice the amount of bitchers and moaners with the $5 dollar special than we do when only 8 sandwiches are $5. Bunch of entitled brats.

We've been getting a slew of people that are all up in arms because the Philly Steak (premium sub) is NOT $5. However, every other sandwich was have IS.

Also much more 4+ sandwich orders. (mostly Chicken bacon ranches, teriyakis, or insert any other really expensive sub here) It's a huge pain in the ass.

Over a month ago we also had a woman that was literally in shock that we charge extra for double cheese. She pulled the "None of the other Subways do it!" card, which is bullshit because I'm sure it's standard that EVERY Subway is required to charge for extra cheese. It's how they make their biggest profits.

And for the 934864395th time, we do NOT take bills larger than a $20!

[bainsidhe]

I saw the halftime commercial advertising "Februany" and that any footlong is 5 dollars. Nice how they avoid mentioning that doesn't include premium subs. You're right, marketing brings the terror down upon your shoulders, because I can see why customers get confused by commercials like that. And I just knew there'd be stories here once I saw it. :p

[candyshopgirl]

Am I the only one that actually reads the coupon. That's why it take me so fricking long to grocery shop, cause I read the ENTIRE coupon. I think the CEOs and the stupids that make these ads should have to work in subway for one week. I bet then they would make a different ad then. Five dollar subs EXCLUDING premium subs.

[shankyknitter]

They wouldn't re-write the coupon to make sense! Then it wouldn't seem like such a great deal and no one would go to subway to redeem it. Farking corporate

[hotelslave]

Now I want Subway for lunch.

[Treasure]

this is more about coupon hell - went to Arby's to pick up lunch for the office; while waiting for my order one of the cashiers talks to the MOD; "do you see this coupon? It EXPIRED in 97, i was 6 in 97, that is an old ass coupon; and its in Spanish"
the MOD did fuss at her for "swearing" in front of a customer; but then explained that they HAVE to take it (and i could tell that she thought it insane) i told them about what i read on hear, how everybody foists the acceptance of expired coupons off to managers to CYA...

the cashier was keeping it to show her spanish teacher, because she was the only one on shift when it came in that understood it, she was proud of herself. :lol:

[EricKei]

Nice how they avoid mentioning that doesn't include premium subs. You're right, marketing brings the terror down upon your shoulders, because I can see why customers get confused by commercials like that.
I saw the ad, too. And yes, it IS exclusively the fault of the Marketing guys and the executives who allow them to keep using the phrasing they use in the ads...But, to be fair, it *does* say that it doesn't cover all subs, just like all of the other ads they've done in this campaign...

The problem is, the way they phrase it is "ANY ANY ANY ANY ANY ANY ANY sub, five-dollar-footlooooong ANY ANY ANY ANY ANY standard/regular subs only ANY ANY ANY ANY ANY ANY five-dollar-footlooooong...."

[flyingember]

-The $5 footlong does NOT work on 6-inches.
offer them a six inch version of any of your foot longs. see if they take you up on the offer

[blas]

I love $5 footlong. I think it's a drag that it's only a month-long promotion. I just love the chance to get turkey or roast beef for $5 instead of $6 and $7.

[PepperElf]

You...

Can't toast a salad?

Who wanted a toasted salad?

that's what i was thinking.
personally i hate toasting my subs anyway, but ... a salad?

wouldn't that make the lettuce look wilted? not to mention melt the plastic container...

-The $5 footlong does NOT work on 6-inches.
i haven't been to subway in a while but... why would they want to pay $5 for a 6 inch sub
or are they just trying to scam one out of you for $2.50?

[Gonzo]

Regarding Subway, I just wonder why I always seem to be in line behind the guy/girl holding a piece of paper and ordering 6 or more subs for their coworkers? Never fails.

[trailerparkmedic]

I got a $5 sub at Subway last night and it cost me $5.40. I asked the guy how many people whined about the tax and he said I was one of the first people that day to not complain. He said they also had trouble with cookies, since it's 3 for $1.39 but with tax it is 3 for $1.50.

[mattm04]

Mmmmmmmm, Chicken Bacon Ranch!

[TheTigress]

Regarding Subway, I just wonder why I always seem to be in line behind the guy/girl holding a piece of paper and ordering 6 or more subs for their coworkers? Never fails.

Trust me, we employees hate it just as much as you do.

[Andara Bledin]

Trust me, we employees hate it just as much as you do.
I'm curious:

Is one person ordering 6 subs from a list really worse than 6 different people ordering 6 different subs who have to figure out what they want while you wait to make it?

^-.-^

[TheTigress]

I'm curious:

Is one person ordering 6 subs from a list really worse than 6 different people ordering 6 different subs who have to figure out what they want while you wait to make it?

^-.-^

The list is better than coming in and randomly wanting 6 sandwiches, but over half the people consider text messages a form of a list. I'd honestly much rather have 6 people come in and all want one sub than one person wanting 6. we can get 6 people in, out, and done much faster than one person wanting 6.

[Aethian]

I'm actually curious of something, at one subway the condiments are added in two quick lines, you want more... Just ask.

At the subway near to work the "light" request I's met with four to six lines of condiments. I've gotten use to just asking for two fast lines.

But what's the rule on this?

[bainsidhe]

At the subway near to work the "light" request I's met with four to six lines of condiments. I've gotten use to just asking for two fast lines.

Which is also why I ask for one very fast line. Otherwise they squuuuueeeeeeezzzzzeee it across the sandwich. It shouldn't puddle on the tray while I'm eating it. :p

[Sapphire Silk]

-XYZ, sir. And put on some underwear.

:eek: :brainbleach:

-Dear walking ghetto stereotype: The idea of wearing your pants at half-mast is to show your boxers...NOT YOUR FREAKING BUTT AND PUBES!!!! Nobody has to see that!!!!

:runaway: Egads.

-You fail counterfeiting forever - We don't take bills larger than a $20 anyways, and I hate to break it to you bub...but George Washington is NOT on a $100 bill.

:spew: :lol: Now that's a good one. The stupid is strong with that one.

Over a month ago we also had a woman that was literally in shock that we charge extra for double cheese. She pulled the "None of the other Subways do it!" card, which is bullshit because I'm sure it's standard that EVERY Subway is required to charge for extra cheese. It's how they make their biggest profits.

Both the Subway's in my area charge for extra cheese, and extra meat. I don't think they charge for extra veggies.

[mikoyan29]

-No, we don't have Meat Loaf. We didn't have it the last 40 times you asked. No, we didn't get it in between the time you asked at lunch and when you came in at dinner.
You can make anything else....but you wont do that? :)

[Shalom]

Couldn't you just stick a bunch of meatballs together, slide it under the toaster for a moment to brown it, and call it a meatloaf? Or would that turn into a sloppy joe instead.

[TheTigress]

I'm actually curious of something, at one subway the condiments are added in two quick lines, you want more... Just ask.

At the subway near to work the "light" request I's met with four to six lines of condiments. I've gotten use to just asking for two fast lines.

But what's the rule on this?

The Subway official rule is we are supposed to put 3 passes of sauce on a sandwich, unless specified differently. If someone tells me they want a light amount of a sauce, I always just put one line down.

[EricKei]

You can make anything else....but you wont do that? :)
Augh, that's horrible. :cry: Therefore, it of course, has earned my Official Seal Of Approval:

:super:

[fireheart]

The Subways in Aussieland charge extra for the following:

-extra cheese
-double meat
-bacon (if it's not part of a standard sandwich, which I believe is the Melt and the Chicken/Bacon ranch)
-avocado.
-beetroot
-turning your sub into a salad.

[laborcat]

Dang it, folks...

I now am hungry for Subway, I don't get paid until midnight, and by then they're all closed. Y'all are EVIL!!

[joe hx]

Trust me, we employees hate it just as much as you do.

I always hated being sent out with that list. :cry: But if they employee asks me "did they want this/that on the sub" and I look at the list and the person didn't specify, I day "hmmm they didn't say so I guess they'll get what they get..."

[Mr Hero]

You can make anything else....but you wont do that? :)

I hope you run like a Bat out of Hell after that pun.

[Kristev]

I always get a drink and two cookies. And my order never changes; it's always the same sandwhich. :angel:

[Teefies2]

The Subways in Aussieland charge extra for the following:

-extra cheese
-double meat
-bacon (if it's not part of a standard sandwich, which I believe is the Melt and the Chicken/Bacon ranch)
-avocado.
-beetroot
-turning your sub into a salad.


Wait! In Aussieland, you have the option of avocado???? I WANT THAT!!!!!!!!!!!

[Andara Bledin]

Wait! In Aussieland, you have the option of avocado???? I WANT THAT!!!!!!!!!!!
I'm in sou Cali, and I almost always get avocado on my tuna sandwiches.

Had one for dinner Tuesday. Well, half of one. Had the other half for lunch, yesterday.

^-.-^

[EricKei]

Is it just me, or is The List not always a bad thing? At least they were (somewhat) prepared, and if they did it right, it will get the order placed nice and fast. Much better than CALLING people from the line to get their order (I've seen people do that, too!)

[Sliceanddice]

Trust me, we employees hate it just as much as you do.

really i loved it cause usually i could take the list at the end of the order and double check the everything based of what was writen to triple verify (i would always double verifiy) the customers liked that.

different subways have different options based on the general taste of the populace. Arizona has avacado in most places but i would think idaho wouldn't.

Subway is pretty strict on the extra policy your not alloud to charge for extra veggies (so you can be like me and pile the veggies on that baby) but cheese and meat are an extra charge when you get more than the standard. i like to get carrots on mine when i can.

[Demolition Man]

I saw the ad, too. And yes, it IS exclusively the fault of the Marketing guys and the executives who allow them to keep using the phrasing they use in the ads...But, to be fair, it *does* say that it doesn't cover all subs, just like all of the other ads they've done in this campaign...

The problem is, the way they phrase it is "ANY ANY ANY ANY ANY ANY ANY sub, five-dollar-footlooooong ANY ANY ANY ANY ANY standard/regular subs only ANY ANY ANY ANY ANY ANY five-dollar-footlooooong...."

Exactly. The marketing for this promotion is awful with the gazillion mentions of "any" yet the mention of "regular" is said once or twice at the most. I feel bad for employees having to deal with SCs on this since the ads are only egging on this behavior.

Also I found this from last year on The Consumerist:

http://consumerist.com/2010/03/my-friend-gets-subway-5-foot-longs-and-i-am-cruelly-denied.html

Edit: The current ad just ran here on TNT during the Celtics vs Lakers game. The amount of times total "regular" is mentioned is 1 on screen graphic and 1 voice over mention quickly near the end... with ANY all over the place.

[fireheart]

Wait! In Aussieland, you have the option of avocado???? I WANT THAT!!!!!!!!!!!

At the moment it's 85c for what equates to an ice-cream scoop of mushed avocado on your sub. It's $1.70 for a footlong.

We used to have pineapple, but that got canned.

Fortunately, my boyfriend's mother (who runs a hot potato shop) has the option of you having delicious pineapple on your gourmet roll or potato.

[Mr. Security]

-The $5 footlong does NOT work on 6-inches.



I have a quick funny story that just happened on Monday. while on break from my security job I was in line getting my sub(meatball yum) and this couple who were just after me were trying to pull the scam of trying to get a 5 dollar foot long but make the six inches different subs. The issue was that the people who run this Subway were a family from Pakistan so English isn't there first language and I guess this couple were trying to use this it went down a little like this

SWW: Subway worker
SCF: SC female
SCM: SC Male
Mr,S: me of course


SCF: Can we have a 5 dollar foot long but make the 6 inches separate

SWW: oh..yes (I assume she thought they meant same sub but different veggies, sauce etc..

SCM: Uh will get a ("5$ footlong", forgot which one) on Italian

SWW: *gets bread out and cuts it into 2 6 inches* goes to start making them

SCF: Noooo we want it on separate breads
Make my 6 inch on herb and cheese

SWW: * looks bit confused* huh?

SCF: We want 2 different subs

SWW: still a little confused, uh can't do, no

*By this time i'm looking pretty much right at them and i'm in a full security uniform which makes them nervous i guess*

SCM: *grabs female* never mind lets just go come on

funny part is that when I walked away I looked back and they had went back into line. :lol:



also i'm not really all that surprised that people complain about not knowing that the regular subs are the only ones $5. The signs are fairly deceptive. there these giant banners and signs outside that just say $5 foot long and if you have a sub in mind when your going in your not going to look up and check the pricing. Now I was usaully aware that the regular subs were the 5$ foot longs because I go on a regular basis but someone whose not there to often could get confused by the marketing

[Andara Bledin]

At the moment it's 85c for what equates to an ice-cream scoop of mushed avocado on your sub. It's $1.70 for a footlong.
If you order avocado around here, you get 1/4 avocado per 6" of sub. So for my footlong, I get 1/2 an avocado. And they always cut me a new one, too, even if they have enough from a previous avocado order to cover it.

Went to Subway again last night. We don't usually order premium subs, anyway, so the $5 deal doesn't change what we get, or how much we pay.

The lady right behind us started with a premium sub; she wanted beef of some sort. The sandwich artist informed her that it wasn't included in the deal and the lady just swapped to the regular beef-bearing sub without any fuss at all.

^-.-^

[Amajean]

OMG i am sorry, this is just down right pathetic! My supervisors always take expired coupons, don't know why...my bf and I always get chips + drink even if it's the dreaded $5 sub.

[Peppergirl]

These promos always bring out the cheap assholes.

And corporate needs a :salmon: for deceptively advertising them and leaving you guys to deal with the fall out.

Then again, we all know SC's can't read.

Also, can I just give a :salmon: to anyone who has avocado offered at their particular subways? :cry: WANT!!

[Digitalpotato]

The Subways in Aussieland charge extra for the following:

-extra cheese
-double meat
-bacon (if it's not part of a standard sandwich, which I believe is the Melt and the Chicken/Bacon ranch)
-avocado.
-beetroot
-turning your sub into a salad.


Yep, other than the Avocado and the Beetroot that's how it works otu here. (We don't have them)

Also didn't you guys have pineapple for awhile?

[fireheart]

Yep, other than the Avocado and the Beetroot that's how it works otu here. (We don't have them)

Also didn't you guys have pineapple for awhile?

Yeah we did. I used to LOVE making my own Hawaiian Sub (The Ham Sub with pineapple plus vegies). Fortunately there's a little shop in my hometown called MYO (Make Your Own), which is kinda like Subway in reverse-you pick whether you want a sandwich, wrap, long roll, pizza or salad box and you build your own lunch from practically a hundred different ingredients spread out in front of you and your lunch is then charged by weight. You can even toast your sandwiches and mini-pizzas.

[EricKei]

OMG i am sorry, this is just down right pathetic! My supervisors always take expired coupons, don't know why...
My old pizza joint SM used to claim that anyone with a ten-year-old coupon must be loyal, lifelong customers...

Really? Then why have they NEVER ordered from us before...?

...Maybe they have a ten-year-old coupon because they were just cleaning out the ol' coupon drawer...>_>

[dalesys]

... because they just spent some quality family time scavenging at the dump, with the gulls...
More likely scenario.:wave:

[Kogarashi]

The pricing issue is why I'm glad the one I go to has those little $5 tags next to every single sub on the menu that's covered by the deal. No fuss, no muss when I go in to order, and if someone else gripes, they can point up at the sign and say that those are specifically what's covered.

Deceptive advertising is bad and should be done away with. :mad:

[ThirdGenRetail]

We thought the roast beef sandwhiches were part of the $5 Foot Longs one time... Turned out they weren't. Ah, well, we still got tasty food :)

Which reminds me... Are they part of it this time...? :lol: *Brick'd*


....


Did not need to know the guy was wearing no underwear :eek: