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View Full Version : Drive-Through Follies


Writer Cath
02-12-2007, 11:53 PM
I'll admit that I spent the vast majority of my time on storefront where I worked, so I tended to screw up a bit on drive-through. Screwed up orders, a lengthy wait and the occasional dropped handful of change. I did my best, but heck, mistakes happen.

Although because I spent so much time on store front, my most common mistake took the form of this conversation.

"Hi, welcome to Tim Horton's."

"Yes, I'd like _________"

"Your total is $_____. Is that for here to to go?"

I'd give myself a hearty :doh: The customers usually laughed it off.

HYHYBT
02-13-2007, 04:59 PM
We used to have someone (a manager, no less) who would, when a Drive-Thru customer said their order was to go, hand it out on a lobby tray.