Promotion!!

[Phone Jockey]

OK, I have been promoted to the sales department. That's right, I'll be making commission hand over fist, baby! Also, I'll be responding to emails that come into the company. Tell me that isn't cool. I'm excited! I start Tuesday...WHOO HOO!

Now to those of you who are worried...I'm still going to get PLENTY of crazy calls, just most won't be repair calls. However, I have the feeling we'll have a whole new ballgame!! So never fear...I'll keep posting.

PJ ;)

[Rapscallion]

WOOOOOOOOOOOOOOOOOOOOOOOOOOOO!!!!

And stuff.

:D

Rapscallion

[Bella_Vixen]

Congrats! :) :grats:

[Kiwi]

:grats:

woohoo

congrats!!!

[SuperDan]

So now you'll be the one waiving the reconnect fees for the payment deadbeats so you get your commission and your friends in support get to deal with the SC all over again?

haha just kidding, good luck with the sales spot.

[TNT]

Congratulations on getting promoted. And good luck with the emails.

I used to do telephone customer service for a book club... when I was transferred to the correspendence department, I thought my days of weirdness were over.

Ha! People could be plenty weird over the phone, but they truly turned pro when they picked up one of them writin' sticks. I had everything from prisoners with time on their hands to would-be authors sending manuscripts to the truly insane. Ah, the stories I could tell.

We had hundreds of form letters we could edit to suit the situation, but we didn't have the one I needed most...

"Dear Member,

"I read through your four page letter written on torn up grocery bags. I've figured out that you're trying to say something, but I've not the dimmest clue what it might be.

"Sincerely,

"TNT

"PS: I compliment you on your daring choice of writing instruments. It's nice to know that there are still people who understand the joy of writing with blunt crayons."

[Phone Jockey]

Thx everyone!

TNT...I've already started getting the crazies. I've had ppl tell me they weren't going to do what it took to get their services turned on again & that I'd better do it, I've had major misspellings coming in, & lots of crazy requests. I wish we had a template that would cover those things too!