Fuck

[MoonCat]

Are you sure your nearest competitor didn't sabotage the place? What a mess.

(hands over strawberry muffins)

[skeptic53]

http://www.youtube.com/watch?v=KQbsnSVM1zM

The famous crime scene with Bunk and McNulty, with only one word of dialogue

[Gidgetdigit]

Ohhhh, that sounds like the day from hell. You have my deepest sympathies.

[Mr Hero]

This topic is probably the only time in my life I'm ever going to see so many fucks.

[Irving Patrick Freleigh]

And then yesterday I had a guy doing the Dance of the Bozo Customer, jumping around and waving his receipt in the air so that I'd deliver him his TV without first having the duplicate receipt checked by the service desk person, which would get me in trouble.

Service desk person happened to be busy at the time and it took a little bit. He must've had a hot date to get to.

*buzz!*

A date...

*buzz!*

Dinner with friends...

*buzz!*

Dinner alone...

*buzz!*

Watching TV alone...

*buzz!*

Okay, okay! He was going to sit at home and ogle the ladies in the Victoria's Secret catalog!

*buzz!*

Sears catalog...

*ding!*

Therefore he did not deserve such shabby treatment.

*buzz!*

[Anakah]

I know how you feel. The whole computer system went down in my casino. The polers (sp?) went down and all the ticket redemption machines stopped working, we couldn't redeem the tickets at the cage (well, we have a system that allows us to see if the tickets are stolen or have been redeemed etc), the atms shut down, we couldn't see anybody's accounts for personal checks/markers, the chips that go to the tables? For the "fills" we had to do everything manually--pain in the ass man. Then all the computers for the bars and to get someone a card went down. it was not awesome. Lasted for almost six hours.

I'm really sorry your day fucking sucked. If I was your customer I would've told you you're doing an awesome job and thank you for putting up with all this shit and the people who were mean to you.

[DeltaSierra]

In my mind, POS always stands for Piece of Shit. Most POS prove themselves to be just that eventually.

That is exactly what was going through my mind the minute I saw it!!

Sorry you had a fucked-up day. *hugs, gives cookies*

[Moirae]

I have a question.... why were you guys open today? Its not worth the headache.

[Irving Patrick Freleigh]

I have a question.... why were you guys open today? Its not worth the headache.

Is this addressed to me?

If so, this all happened Sunday, and as I mentioned before, corporate wouldn't let us close down if there was any way we could sell stuff. About the only thing that would close us down is a prolonged power outage or severe storm damage or something like that.

[Moirae]

Sorry, I missed that part. I was at work and getting calls so I ended up having to finish and send the post before it was ready.

[Evil Queen]

Good thing I read this, I was starting to get jitters from the Withdrawls of Irv's stories.

[Athaelia]

Sounds like a fuckin' crap-tastic day. Sorry you had to go through all that! *hugs*

[RetailWorkhorse]

About the only thing that would close us down is a prolonged power outage...

*Thinking*

*Thinking*

*Thiiiiiiiiiiiiiiiiinkinnnnnnnnnnnnnnng*

*DING!*

*Plugs a toaster into an outlet with a mircowave and melts the fusebox*

Ta-DUR!

[Irving Patrick Freleigh]

Words cannot describe the hatred I have for whomever rushed this piece-of-shit point-of-sale system into implementation. Fuck them with a honey badger on PCP.

Apparently the cash registers went down again last week Thursday after I went home for the day. How do I know this? Because the scanners are agonizingly slow AGAIN and losing their connections at the drop of a hat. I guess anytime the registers go screwy, the scanners will too.

The problem they evidently had on Thursday was more or less the same one in the OP--items were not ringing up at the correct prices, so the cashiers had to use our scanners to find out how much things actually were and then punch that into the register.

So it will be another call to the help(less) desk to get the scanners working decent in the backroom. Either that, or nothing actually gets accomplished back there because we're standing around rebooting all the damn time.

On a side note: it's nice to see register-training everybody in the store except for a chosen few (including Yours Truly) is yielding returns. Quite a few of the floor people are refusing to respond to calls for backup cashiers. They're saying management can just write them up if they feel like it (and they never will). So they're being scheduled for cashiering one hour out of one shift per week, just to keep their skills sharp. But otherwise it's the same diminishing pool of people willing to use the registers responding to all the calls for backup cashiers, and business has been on an uptick lately.

All this because we just had to have the latest and greatest in technology without making sure it worked worth a shit first.

[dalesys]

All this because we just had to have the latest and greatest in turkeynology without making sure it worked worth a shit first.

But the salesman bought my drinks... and put a roofie in them.