So I have been looking at getting a 2nd stethoscope that I can use for pediatrics. I wasn't in a rush but added one to my cart on Thursday (I believe) while I compared a few items. The laser engraving is an additional 7 dollars.
The company decided to send me a general email encouraging me to buy the stethoscope and mentioned the free laser engraving on Sunday. I forwarded the email to the customer help and asked about it.
Today, the guy responded back saying the offer ended Friday (I think BS because I am 90% I looked at the stuff on Thursday). Anyway, ten minutes after he wrote, they sent a duplicate email to me again regarding the free laser engraving. I also checked the site and saw this: "Avoid theft/loss and use our free laser engraving service to personalize your scope with text and symbols"
So I am basically going to try as hard as I can to get the free laser engraving. I emailed customer support again regarding the stuff. I also was slightly bitchy to the original person who responded because of how quick the 2nd email came after his reply.
Here are the identical emails:
"Thank you for visiting Medisave USA.
We noticed that you did not complete your order, and we wanted to do everything we can to help.
To complete your order in two minutes or less, just continue your order at our website: www.medisave.net
Please remember that we offer FREE laser engraving and same day dispatch for orders placed before 6pm EST.
If you have any questions about our products/services, please contact us using one of the following methods:
TELEPHONE US FREE ON: 866-777-5183
Please let us know if there is any other way we can help.
Oh, Robert Kaiser is the person who supposedly responded so who knows. Maybe this site is a small family business.