TelephoneAngel's thread reminded me of this SC I had.
Me: yours truly
SC: Sucky Customer
Me: <does opening spiel>
SC: I need the passcode for my wireless network.
Me: Okay sir, what kind of router do you have?
SC: Belkin
Me: I would be happy to help you sir, but unfortunately since we don't support nor provide those routers you would need to contact Belkin.
SC: Okay then what's the password to my email?
Me: Before I can give that out sir, I would need the last four of your social.
SC: What? I'm not giving that out, it's against the law!
Me: Sir, without you verifying the last four of the social on the account, I cannot give you the password.
SC: Well then get me a supervisor!
Me: Okay, one moment.
<walks up to supervisor, explains about SC and transfers SC to supervisor> .
Fin.
Me: yours truly
SC: Sucky Customer
Me: <does opening spiel>
SC: I need the passcode for my wireless network.
Me: Okay sir, what kind of router do you have?
SC: Belkin
Me: I would be happy to help you sir, but unfortunately since we don't support nor provide those routers you would need to contact Belkin.
SC: Okay then what's the password to my email?
Me: Before I can give that out sir, I would need the last four of your social.
SC: What? I'm not giving that out, it's against the law!
Me: Sir, without you verifying the last four of the social on the account, I cannot give you the password.
SC: Well then get me a supervisor!
Me: Okay, one moment.
<walks up to supervisor, explains about SC and transfers SC to supervisor> .
Fin.
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