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When Target tightened up their return policy this summer, we started getting a LOT of complaints. $100 without a receipt to $40 to $20 was maybe a little drastic, but it's not like *I* can do anything about it.
Why did they have to tighten up the rules? Because our 'guests' were taking merchandise off the sales floor and returning it for store credit, pretty much giving themselves a shopping spree at our expense.It's little things that make the difference between 'enjoyable', 'tolerable', and 'gimme a spoon, I'm digging an escape tunnel'.
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Quoth Ree View PostHey, I knew you were quoting the customer, and it wasn't your own personal opinion.
Sorry for the misunderstanding.
Yay, we're all good! Let's get pie
Quoth Broomjockey View PostHere's what I wonder. If you don't accept the licence agreement, then you can't use the software, and it says return for refund. But stores don't refund opened software, and you can't read the licence agreement without opening the software. So what happens if you don't accept?
2) They can e-mail the software company who'll request return with all documentation and receipts, at your cost. They should refund the cash.
Although nothing beats the 14 year old lawyers who try to tell you that the EULA they accept every time an MMO starts is unenforceableLady, people aren't chocolates. D'you know what they are mostly? Bastards. Bastard-coated bastards with bastard filling. Dr Cox - Scrubs
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Quoth Naaman View Post1) The EULA is normally viewable in the companies website, it'll say so on the box "Full T&C available at www.blahblah.com". If they're that anal about checking the license then you can point them there first and probably already know about it.
2) They can e-mail the software company who'll request return with all documentation and receipts, at your cost. They should refund the cash.
Although nothing beats the 14 year old lawyers who try to tell you that the EULA they accept every time an MMO starts is unenforceable
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Quoth Broomjockey View PostNever actually noticed the "Full T&C blah blah" before Cool, good to know. Not that I'm anal like that. But seriously, anyone ever read the entire terms of MMO EULAs? Geez, talk about crazy.
Besides, who's going to go to a website to read the EULA and then come back to the store to buy the goods?
The real problem is that companies need to indemnify themselves against monster claims in case sue-happy morons go for them.
Rapscallion
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Quoth Rapscallion View PostQuite a number of EULAs have been upheld as unenforceable simply because they cannot be easily understood. This may be a UK thing, but that's a legal precedent.
Besides, who's going to go to a website to read the EULA and then come back to the store to buy the goods?
The real problem is that companies need to indemnify themselves against monster claims in case sue-happy morons go for them.Lady, people aren't chocolates. D'you know what they are mostly? Bastards. Bastard-coated bastards with bastard filling. Dr Cox - Scrubs
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Economics and knowledge.
How many people who insist on swearing are going to know about such a precedent? Most will take a temp ban on the chin and come back - I used to moderate on a MUD with a three-day-freeze system and people almost always came back. Are they really going to take Blizzard to court over a matter whereby they will effectively say, "I want the freedom to swear on your game where it's known there are many minors playing ... why yes, Mr judge, I do see that door to my left..." and pay for it? The US system is that both sides pay for their legal costs and they have to be sued for, so how much is it worth to achieve a right that is seen as morally dubious?
Gold farmers? They have to work on a basis that they could sue for access for terminated accounts, but they could run a court case on the grounds that they should be allowed to perform an action that is well known as illegal in game terms, and thus have a high chance of losing, or they could buy another keycode, go through a different IP address, and get on with the job.
Rapscallion
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Quoth Broomjockey View PostNever actually noticed the "Full T&C blah blah" before Cool, good to know. Not that I'm anal like that. But seriously, anyone ever read the entire terms of MMO EULAs? Geez, talk about crazy.
Quoth Rapscallion View PostGold farmers? They have to work on a basis that they could sue for access for terminated accounts, but they could run a court case on the grounds that they should be allowed to perform an action that is well known as illegal in game terms, and thus have a high chance of losing, or they could buy another keycode, go through a different IP address, and get on with the job.
Quoth Naaman View PostAlthough nothing beats the 14 year old lawyers who try to tell you that the EULA they accept every time an MMO starts is unenforceable
This has never been tested, however, because neither side of the issue actually wants a precedent set because nobody is really sure which way it will fall.
Another thing that people often forget as regards online games is that when you buy the program (I don't put up with that "lease" bullshit the software companies try to claim), you are only buying the program to run on your computer. Access to the networks that the game plays through is a completely separate service and is governed by a separate contract.
^-.-^Faith is about what you do. It's about aspiring to be better and nobler and kinder than you are. It's about making sacrifices for the good of others. - Dresden
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Quoth Broomjockey View PostHere's what I wonder. If you don't accept the licence agreement, then you can't use the software, and it says return for refund. But stores don't refund opened software, and you can't read the licence agreement without opening the software. So what happens if you don't accept?
PC Gamer had an article in their August issue on returning opened games where they disagreed with the EULA terms by contacting the publisher - the short version, they were mostly successful, and some were MMORPG's.
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Quoth RichS View PostSorry I took so long (see Off Topic ), but this reminded me of something, and I just found it today.
PC Gamer had an article in their August issue on returning opened games where they disagreed with the EULA terms by contacting the publisher - the short version, they were mostly successful, and some were MMORPG's.
P.S. I know it wouldn't really work that way. Most likely.
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