Wait, did you just say I'M rude?

chop92 · #1 01-21-2009, 12:17 AM

During my last few shifts I've had a personal record of rude, ignorant, and stupid customers. I finally got sick and tired of helping people who treated me like crap.
I was walking towards the back storage room at my grocery store when I encountered this demon.....

SC: Hey Kid!
Me: *ignore* (coming from like 20 feet behind me, I could barely hear him so I assumed it wasn't directed at me) *keeps walking*
SC: Hey Guy!
Me: *ignore* (once again I could barely hear him, so I once again assumed it wasn't at me)
SC: HEY YOU F-IN (store name) WORKER!!!!!
Me: *turns around* ..........Yes?
SC: Do you take Visa here?
Me: I don't know, let me find out. (I knew we did, but because this guy called me KID, GUY, and WORKER, I decided to waste his time)
SC: Wait, how can you NOT know if you take effin Visa here? YOU WORK HERE!
Me: I'm sorry, I've just never been asked before. I'll call the manager, it'll take 1 minute.

30 seconds later....

Me: I'm really sorry, but we don't take Visa here. (yea, I lied to him, but if he wants to swear and insult me, then he deserves it)
SC: OMFG! (he actually said it, LOUDLY)
Me: *begins smiling inside*
SC: This place is a JOKE! Let me talk to your manager.
Me: (oh crap.........I really thought I was screwed) The manager is really busy right now, and he's going to say exactly what I just told you.
SC: ugh....whatever....Where's your salt?
Me: *points* Down aisle 4 (it's actually aisle 9.....meh)
SC: Thanks.........and thanks for ignoring me and wasting my time. You people here are so goddamn rude... *walks away*

This guy was the best combination of rude and ignorant I had ever seen. But wait, there's more! About 10 minutes later I was walking by the deli, and guess who was there picking on my friend. I'll call him Fred.

SC: No! I said I wanted THAT kind! (SC kept pointing at different things in the meat display....thing)
Fred: Sir, you keep changing your mind.
SC: No, you keep taking out the wrong thing!
Fred: I'm sorry, what did you want again?
SC: I want some turkey!
Fred: Alright, how much?
SC: Just give me some turkey, you've wasted enough of my time.
Fred: Okay.......here you go.
SC: *pulls out wallet*
Fred: Sorry, you'll have to pay for it at the front of the store. (just like most other grocery stores...)
SC: WHAT!? But the lines there are HUGE!
Fred: We don't have a cash register here, you'll have to pay up front.
SC: You know what, forget it! *throws turkey on counter and storms off*

So this guy was rude and ignorant as well as stupid and annoying. Here's the kicker.. I saw him a bit later at a cash register paying. So you don't buy the turkey because you have to pay for it up front, yet you pay for a bunch of other stuff anyway? Okayyyyy then....

I probably shouldn't have lied to him, but I don't take crap like that lightly. I even told my supervisor what happened and she shook her head in disbelief. Hopefully I never see him again :P

Irving Patrick Freleigh · #2 01-21-2009, 12:23 AM

I can't think of anyplace that accepts credit cards and doesn't take Visa. That and Mastercard are the two biggest credit card companies.

That's the risk you take when lying to get an SC out of your face--they could ask somebody else and your lie can be exposed. At least that didn't end up happening.

chop92 · #3 01-21-2009, 12:39 AM

yea I probably shouldn't have lied to the guy, but an employee can only take so much torture from customers before breaking.

JLRodgers · #4 01-21-2009, 12:46 AM

Quote:

Quoth Irving Patrick Freleigh

I can't think of anyplace that accepts credit cards and doesn't take Visa.

SAMS Club's don't do they?

Fox One · #5 01-21-2009, 01:35 AM

Quote:

Quoth chop92

yea I probably shouldn't have lied to the guy, but an employee can only take so much torture from customers before breaking.

Just be careful with the easily verified stuff next time, that's all.

tollbaby · #6 01-21-2009, 04:08 PM

Okay... you lied to the guy, twice. Well, that *was* rude... plus, you blew him off when he asked for a manager to prevent getting into trouble.

The guy approached you very rudely, yes. But you responded at EXACTLY his level.

Think of it this way... if he HAD gone to your manager and you had gotten into trouble, who do you think your manager would be inclined to side with in any future complaints? That would have put him in an awkward spot, because he'd know that you'd acted rudely with customers in the past.

BaristaTrav · #7 01-21-2009, 04:30 PM

Quote:

Quoth tollbaby

Okay... you lied to the guy, twice. Well, that *was* rude... plus, you blew him off when he asked for a manager to prevent getting into trouble.

The guy approached you very rudely, yes. But you responded at EXACTLY his level.

Think of it this way... if he HAD gone to your manager and you had gotten into trouble, who do you think your manager would be inclined to side with in any future complaints? That would have put him in an awkward spot, because he'd know that you'd acted rudely with customers in the past.

Ehhhh.. yea.. ok I suppose that's true. But.. the OP is only human. I can safely say that if I was ever addressed by an SC with : "Hey you! F'N <comapny> worker!" I know I would have done something similar to what he did, if not worse. Not condoning it, just saying there are certain things just not worth taking from an SC.

Apathy · #8 01-21-2009, 04:56 PM

People deserve to be treated like they treat others.
It wasn't a smart move to lie to that guy, but I sure as hell enjoyed the story. Good work.

hinakiba777 · #9 01-21-2009, 05:06 PM

I think that lying about the Visa as good revenge, but only because you didn't get caught. I agree that it would have put your manager in a sticky spot in the future.

Also, I've worked at places that don't take any credit cards except Visa. I don't know why.

BaristaTrav · #10 01-21-2009, 05:09 PM

Quote:

Quoth hinakiba777

I think that lying about the Visa as good revenge, but only because you didn't get caught. I agree that it would have put your manager in a sticky spot in the future.

.

An easy way out of that would be to say "Oops.. I thought he said AMex. My bad." I don't think anywhere in the Western Hemisphere takes AMex anymore.