This involves the SC from this thread http://www.customerssuck.com/board/s...ad.php?t=49917
Now, as I mentioned in the previous thread, the customer smelled. But it was something you could notice if the guy came near you. However, recently the smell has been getting worse.
I walked into work the other day and the smell hit me like a punch in the face. It was quite possibly the most foul smell I have ever encountered coming off a human being. It smelt like pure PISS. That is the only way to describe it. An entire section of the pub was empty because of this smell. Thankfully he left about five minutes after I started. I passed on my concerns to my boss.
The next day, I walked in, and the smell was there again. But this time it was worse. The whole pub stank of it. The place was practically empty! I had to walk past the guy to get to the bar, and I was actually sick in my mouth. It was un-fucking-bearable. Again, the guy left just after I started, but I gave the manager who was on before me a bit of a talking to for allowing that foul stench in the pub in the first place.
The manager said he understood, but said he felt awkward going up to the guy because he said he couldn't think of a nice way to say "Take a fucking bath!" without offending him. I kind of understand that, but it was now at a point where this guy was effecting our business! In the space of 15 minutes I had had two complaints about the smell. Most customers thought it was some sort of sewage leak in the toilets.
So then we get to yesterday. The smell was that bad that I could smell him before he even got to the bar. My boss was stood next to me.
Me: No way. I am not serving him.
I walked away. My boss agreed. She walked up to the SC.
Boss: I am sorry, but we are not serving you.
Boss: You are not getting served in here until you take a bath. I cannot have you in here. You are driving my customers away.
SC: It's not me that smells! It must be you!
SC: Yes! The smell is coming from you! I can smell it right now. YOU STINK!
Boss: How dare you! Get out of my pub!
SC: I don't want to drink in here anyway! You are trying to blame me because YOU STINK!
He stormed out, and took the smell with him.