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Cracked decides what bad customer service is.

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  • #1

    Cracked decides what bad customer service is.

    The article is title 5 ways you suck at customer service.

    http://www.cracked.com/blog/5-ways-y...-realizing-it/

    BTW I am NOT happy with it, especially the stocking the shelves one.
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  • #2
    Actually...John has a point.

    Everything he names off (besides the #1) are things that I've noticed in some of my worst co-workers and even in me on my bad days (or from co-workers on their bad days).

    Doesn't mean that we're wrong for being human, but it does mean that we're not being very helpful to the customers either. Which would be why he presents both sides I think.
    My NaNo page

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    • #3
      Aaand just as a counterpoint ^_^
      "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
      "The difference between an amateur and a master is that the master has failed way more times." - JoCat
      "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
      "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
      "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
      "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
      Acts of Gord – Read it, Learn it, Love it!
      "Our psychic powers only work if the customer has a mind to read." - me

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