What the ... nobody's buying!!

[XCashier]

This sounds like one of those things retail managers often do when they want to be rid of somebody. They give you tasks that are impossible, or at least very difficult, to do in the time allotted, and document it when you don't finish it. ...Then you either quit or they have enough documentation to fire your butt. And because your firing for was for cause, good luck getting unemployment.

And, of course, the bosses who do this are the first ones to complain about lack of company loyalty and low employee morale.

[Skarredmind]

This sounds like one of those things retail managers often do when they want to be rid of somebody.

Then you either quit or they have enough documentation to fire your butt. And because your firing for was for cause, good luck getting unemployment.

I agree. I'd think that was the case... except for the fact that they did it to EVERYONE ALL THE TIME. Well... no I take it back... if you sucked up to one of the Assistant managers you instantly became bulletproof. Their lackeys could do no wrong. After I walked off on that job, I found out that they fired all but two of the employees back there, both of them were ass kissers of the worst variety.

In my local area it turns out that certain less desirable hires gets the company money from the government if they work there for so long. Needless to say, when you qualified for one of those positions you usually lasted just past the point where they got paid for hiring you.

[Skarredmind]

And, of course, the bosses who do this are the first ones to complain about lack of company loyalty and low employee morale.

The beatings will continue until morale improves. LOL

And yeah, they actually did complain about that.

[ShinyGreenApple]

I'll concur with the front end help thing. I have abandoned my shopping in my OWN store because of lines 7 customers deep at every lane. I've been working all day, I just want, to put it bluntly "get my shit and get out". They even laid off about 20 cashiers last month because they 'were only temps'. I absolutely will spend more money at a different store to save time and I don't blame the customers who are leaving cartfulls of stuff behind and getting angry.

[Dreamstalker]

That's happened on SCO at my store, due to either lines (not much I can do about that) or people who need their hand held and won't let me go take care of a real problem to keep things moving. Last night, a shrew on SCO tried to complain about me when I had 2 other customer issues besides hers, which was more her not listening to instructions (simple fix if she would just look at the screen). The person she complained to was a cashier who thinks I walk on water for running SCO in the first place--complaint got nowhere

Recently, I had a customer abandon her whole order (probably around $80) because the Jewish memorial candles--she had about 20 of them--don't scan. There's no quantity function on the assistant card, so I had no choice but to type in each one by hand; I've gotten to the point where it takes maybe 1.5 seconds each (less than it takes to get one to scan), but that wasn't good enough.

[XCashier]

Recently, I had a customer abandon her whole order (probably around $80) because the Jewish memorial candles--she had about 20 of them--don't scan...I had no choice but to type in each one by hand; I've gotten to the point where it takes maybe 1.5 seconds each (less than it takes to get one to scan), but that wasn't good enough.

We've got a similar problem with the cheapest brand of thread at my store. The barcodes are horribly printed so they don't scan, and we have to hand-enter them. Which means if a customer gets dozens of spools, it's going to take a while. And of course, the customer is sighing, tapping her foot, looking pointedly at her watch...