This is amazing. Zappos just made me a customer.

[Giranan]

http://consumerist.com/consumer/abov...ers-311369.php

Why can't more corporations act like this? Random Acts of Kindness can draw in insane amounts of business!

[RecoveringKinkoid]

Man! I loved Zappos before. Now I REALLY love them! Wow!

I ordered a pair of Docs from them and since I was a new customer they just went on and upgraded my shipping to priority. I mean, their normal standard shipping is free anyway, so I got free priority shipping.

I ordered them online, and the boots were on my doorstep so fast I think the computer chair was still warm from my sitting in it to order. Their service is amazing.