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David's either simple, or a sucky customer. You can find pretty much every element of that in stories on the board. Guy who wants his only copy emailed back? Trying to offer something that's not money in payment? Deliberate obtuseness? Kudos to Jane for remaining so polite through everything.
"Getting to the top is optional. Getting down is mandatory." _Ed Viesturs
"Love what you do. If you haven't found it yet, keep looking, and don't settle" Steve Jobs
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