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So you think your IT person has an attitude? It could be you..
I was doing unpaid support (fairly minor issues) for a family friend until she started taking major advantage of this. I approached her about signing a contract at the beginning of what is a moderate digital clusterf$ck (the best/quickest way to solve her issue would be to remote in, but to her that's the ultimate privacy violation), and got the impression that she thinks I should be doing this "out of the goodness of my heart"....not when I have to travel an hour each way on top of figuring out what the guy down the street did wrong (why did you take it to him anyway?). Yes, times are tight for everyone, but I have expenses too (you should be lucky I charge you as little as I do).
"I am quite confident that I do exist."
"Excuse me, I'm making perfect sense. You're just not keeping up." The Doctor
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