Dear Cosmo: Thank you for teaching your self-entitled readership how to be ..........

[yizuman]

.......an even bigger pain in my ass. Sincerely, a Retail Cashier.




Yiz

[draggar]

Oh! you should do the same with things they don't sell! I WANT TO RETURN THIS BLU-RAY PLAYER!!

But we're a grocery store!

I DON'T CARE - DO YOU KNOW HOW MUCH MONEY WE SPEND HERE???

[Irving Patrick Freleigh]

Y'know, I personally wouldn't be looking for consumer advocacy in a magazine aimed at getting you screwed so often you end up flat as an all-beef patty.

But unfortunately there seems to be enough people who are.

[Lace Neil Singer]

I'd like to add a rider to that; anyone who tries that shit where I work ends up talking to my awesome manager, who will send them packing sans refund.

[Dreamstalker]

But unfortunately there seems to be enough people who are.

Sadly, yes. "One-stop-shopping", if you will...some people are too lazy to find information on XYZ from a source other than what's in front of their face (and too entitled to think that maybe it could be wrong).

I could probably start calling myself a "consumer advocate" and SCs would stand on their heads in the middle of the mall if they were "told" it would get them free stuff (a free psych eval maybe).

[candyshopgirl]

Dont try that shit with my manager Mary (name changed for my protection)she is a HARD ASS!!!! She has sent so many customers out the door. Like the woman in starbucks that screamed and yelled cause she wanted hot water put in her glass coffee mug. Our hot water is 120*. She got as we call it a Mary smackdown..:roll

[BookstoreEscapee]

Most places, regular cashiers can't do returns; and someone who is a "rookie" at being able to do returns is probably more likely to follow the rules more closely, until they learn what exceptions they can make without bringing in a manager (I know I did when I first got my supervisor codes). I doubt a rookie is less likely to ask for a receipt.

And yelling at people in an attempt to embarrass the cashier just makes you look like an ass.

[JustaCashier]

If it weren't for the fact that some "lowly" phone or Internet Customer Service Rep at Cosmo would be taking the brunt of such an action, I'd like to see mass amounts of Customer Service Employees, and their sympathizers, that have Cosmo subscriptions, be equally vocal in cancelling them.

Mike

[lordlundar]

If it weren't for the fact that some "lowly" phone or Internet Customer Service Rep at Cosmo would be taking the brunt of such an action, I'd like to see mass amounts of Customer Service Employees, and their sympathizers, that have Cosmo subscriptions, be equally vocal in cancelling them.

Mike

and demand a refund with no receipt.

[Eisa]

I do like reading Cosmo [mostly for the amusement factor ], but that bugs me. A lot. Being a sucky-ass bitch and deliberately trying to scam stores is fucked up. Even if you DID buy it from them--sure, you can try and return it, but if they still say no, don't kick up a fuss about it.

[Ben_Who]

I am painfully tempted to go out and buy a Cosmo...

...and then use that exact method on Cosmo's customer service line.

Love, Who?

[Peppergirl]

Classy.

Not to mention: If the person is new and accepts the return because they don't know any better, well - it's fine if they get written up or fired, I guess.

After all, it's more important that you got your fucking $4.95 back, even if it means throwing some poor retail slave under the bus.

[yizuman]

[yizuman]

[BookstoreEscapee]

Heh, that comment thing sounds about right.