What a horrible woman

[Mouse]

My poor father got to enjoy my 10 minute tirade over how horribe this woman is. That article really worked my into a lather

[customersruinmylife]

There is a TV show starting in the UK next week called Mary Portas: Secret Shopper. It's about a lady who is working with high street stores to give people "the service they deserve".

I have a nasty feeling this show is going to be filled with the same kind of entitlement as that article.

[Eireann]

Silly me! I've been doing it wrong all these years!

I look at the tag when I want to know if an item is cotton, linen, etc. I can read! Imagine that!

If I don't know whether a certain size will fit me (since the sizes aren't standardized), I take the size I think will fit, plus a size smaller and a size larger, into the fitting room. I have more pride in myself than to hop out onto the sales floor, begging for help. If it doesn't fit, I find another size and try again.

I don't expect a salesperson to know my size by looking at me. It's my job to find out what fits.

I carry my own damn stuff.

I don't expect to be waited on.

The last time I returned something, it was a food item, not clothing. I had the receipt. I showed the problem with the food item. I got my money back. Simple.

When I shop, I shop at Ross. I once alerted the staff to a bra that was lying on the floor and had been run over by a cart. The woman thanked me (I brought it to her) and said, "We'll damage this out."

I'm perfectly capable of trying on clothes without someone to help me. If I need help getting into something, there's no point in trying it on.

I can do my own damn shoes. Does Liz think that a pair of shoes come with a retail minion to do them up for her every day?

I smile at the staff. I will admit, sometimes I do get an attitude, especially in the more expensive stores, but hey, I don't have to shop there if someone's rude. At Ross, everyone's nice to me.

Liz got what she deserved. She threw her attitude all over the place and (as she herself admits) expected the staff to "fawn" over her, and she got a rude shock. Though not an awakening, yet.

[BookstoreEscapee]

I'm perfectly capable of trying on clothes without someone to help me. If I need help getting into something, there's no point in trying it on.

I can do my own damn shoes. Does Liz think that a pair of shoes come with a retail minion to do them up for her every day?

Personally, I prefer as little help as possible when trying things on. If they need to unlock a dressing room or count my items and give me a tag before I can go in, fine; occasionally I might ask for an opinion on how something looks, but beyond that, leave me alone, please. If I need another size I will get dressed and go find it. And I will put the wrong size back on the rack while I'm at it.

If the shoes are that difficult when you're trying them on, why would you want to buy them? I know I don't have a personal shoe-buckler on call at home...at least not since I was about 5 years old.

[Eireann]

I don't want help, either. I don't ask the staff if something looks good, because they tell me everything looks good on me. I ask a friend or someone else in the fitting room.

[Rantsylvania 6-5000]

Whenever I see one of these "Whatever happened to customer service"-type articles, I'm glad to see them get slammed with comments from retail employees, who make it clear that entitled assholes like this are the problem! Very few of the comments on these articles come from EWs, who know they will be ripped to shreds!

[shadowpanda]

My blood is boiling after reading that article!

I laughed when she moaned 'should the staff not familiarise themselves with their stock'. If the staff stood around reading the labels on clothes to get familiar, she would accuse them of slacking off and being lazy. And how often does stock, especially in the fashion industry, change!

I also chucked when she said 'I would no more consider myself suited to working in Prada in Rome' Yeah right, like all clothes jobs available are those for Prada and Gucci!

Grrrr, I want to slap her, how dare she dump all the clothes on the floor

[Becks]

Late to the party, as always.

That's a one woman -a-thon...and not a good one, either.

[Eireann]

I posted a VERY rude response to her article. She must have read my response, because it wasn't included.

I said that if the staff saw her coming, with her pasty-white skin and fake black hair, they probably ran to find some spells for casting out demons. I also said that it's disgusting to attempt to return a bra that you're wearing.

[XCashier]

I posted a VERY rude response to her article. She must have read my response, because it wasn't included.

I said that if the staff saw her coming, with her pasty-white skin and fake black hair, they probably ran to find some spells for casting out demons. I also said that it's disgusting to attempt to return a bra that you're wearing.

I posted a response, too. (I'm "Chris, Eugene, Oregon, USA") So far it's up to 55 points.

I do agree 100% about the bra (if it's defective, why the hell was she wearing it anyway?!).

[CaroPhoenix]

I'm late to the party of this post also.

Went to check out the article and read the comments.

At the bottom of the comment section are the words:

We are no longer accepting comments on this article.

Gee ... I wonder why?

[PepperElf]

yeah i saw that too

i guess her got sore from seeing how many people thought she was a bitch.

[Victoria J]

I missed this until I saw the same article in Etiquette Hell.

I feel the need to put this in context for anyone from outside the UK who doesn't know the Daily Mail and/or Liz Jones.

Liz Jones is loathsome, and is almost certainly used to personal shoppers etc. These are probably not shops she normally goes to either, with price tags less than a tenth of the places she normally shops.

I'd add that despite the details below I do not follow news of the woman at all. She's such a train wreck that I have managed to pick all this up without paying attention and think I have only specifically read one article about her and a handful by her.

What a horrible bitch, I can only hope she gets her rude treatment right back times a million.

The writer Liz Jones has a bit of a history (possibly of insanity) and certainly does get her rude treatment right back. She is a fashion journalist let loose when possibly she should have been confined to declaring tasteless items as the "new black", but it goes beyond that. She is self-obsessed to a point where it does appear pathological and you start questioning the poor taste of allowing her to expose herself to the public in the papers in this way.

I first heard of her when she was writing a column at the Guardian where she was planning a wedding. She wasn't just a Bridezilla of epic proportions she was epically shallow as she wrote about obscenely priced designer goods etc. She appears to be a woman who genuinely believes she is worth £5000 shoes. I mean really worth that, with all the under and over valuing of herself that implies. While the column occasionally talked about her fiancés style and made allusions to his financial value it never once seemed to suggest she valued him as a person, she appeared to believe he was another accessory.

(Then again I think he is another self-obsessed journalist who was also mining the relationship to write about himself - I can't remember).

She seemed surprised when the marriage fell apart horribly and publicly...

In the mean time she had moved out to the country. Firstly she wrote lots of smug articles about having the countryside upholstered in Armani, or at least living the kind of pretend rural life that city-dwellers dream of.

That didn't go well.

So she wrote lots of articles about how hateful the place was and mocked all her rural neighbours and insulted the area.

She then appeared to be surprised that everyone hated her.

They hated her so much someone apparently shot her mailbox.

She wrote more about how awful it all was, and was then surprised that she couldn't sell the house. I mean everyone wants to buy a house when they've read how it's horrible, falling down and located in a wasteland full of terrible people...



Given the source I can't believe anyone would take this seriously. Except possibly Daily Mail readers, who can probably be assumed to lack any critical reading skills. (The newspaper that has a website dedicated to keeping straight the every expanding list of things it has declared to either cure or cause cancer. In some cases both.

She is currently inundated with hate mail because she chose to write an article where she followed the last movements of a murdered young woman and then wrote all about how that made her feel. Not the murder of the poor young woman but just how it felt to be Liz Jones doing things this woman had done.

Victoria J

[Canarr]

I also chucked when she said 'I would no more consider myself suited to working in Prada in Rome' Yeah right, like all clothes jobs available are those for Prada and Gucci!

Actually, the full comment was that people working in the service industry in England should be fluid in English - and that for the same reason, she wouldn't be suitable to work in Rome (since she apparently doesn't speak Italian). Can't say I disagree with her on that; when I go shopping, I like to be able to communicate any questions I have to the staff.

Don't know the woman, but it looks to me like she's a person used to shopping at Prada and Gucci, who then walks into an H&M and is shocked to discover that you don't get stellar service where you aren't paying stellar prices. To be fair, she did comment that the staff were apparently under-trained and under-motivated, but that's about all there is of any redeeming value to her.

[Carsomyr]

Actually, the full comment was that people working in the service industry in England should be fluid in English - and that for the same reason, she wouldn't be suitable to work in Rome (since she apparently doesn't speak Italian). Can't say I disagree with her on that; when I go shopping, I like to be able to communicate any questions I have to the staff.

I believe she only actually mentioned one shop assistant that wasn't fluent in English - and from the way she writes that article I'd bet she turned down help from a fluent English speaker to make her story more dramatic.
The girl she talked about sounded like she was fluent enough to get through most customers needs, and as long as there's someone available to help the ones who need a little more asisstance I don't see the problem. If my bosses fired the two of my co-workers that had substandard English then they could say goodbye to the profit we make from the Asian community.

I'm going to memorise her face. If I ever see her in this country, I'm going to make sure all our water guns are in good, working order.