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  • How to respond to a customer complaint

    Speaks for itself.

    Complaint letter to the Cleveland Browns and the reply.

    http://www.snopes.com/business/consumer/browns.asp

    If only all businesses could learn from this.
    Life is too short to not eat popcorn.
    Save the Ales!
    Toys for Tots at Rooster's Cafe

  • #2
    Quoth csquared View Post
    If only all businesses could learn from this.
    How very, very true.

    Although I was mildly disappointed to read that the lawyer is now somewhat regretful that he wrote it.

    Just goes to show how much society has changed, doesnt it?
    "So, if you wanna put places like that outta business, just stop being so rock-chewingly stupid." ~ Raudf, 9/19/13

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    • #3
      if anything ... it sounded more like something a modern lawyer would complain about
      and then win a lawsuit over

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