How Your Bookseller Really Feels

[thatcrazyredhead]

I just read this and I thought it was something you all would appreciate.

http://work.failblog.org/2011/09/21/...-off-my-chest/

(Apologies if it's already been posted.)

[iradney]

More of a CIO post

[CrazedClerkthe2nd]

Employees at closing Borders store take time to rag on SCs in style!




"Things we never told you: Ode to a bookstore Death"

• We hate when a book becomes popular simply because it was turned into a movie.

• We greatly dislike the phrase "Quick Question." It's never true. And everyone seems to have one.

• We always knew when you were intently reading Better Homes And Gardens, it was really a hidden Playboy.

• It NEVER bothered us when you threatened to shop at Barnes & Noble. We'd rather you do if you're putting up a stink.

• "I was just here last week and saw this book there" meant nothing to us. The store changed once a week.

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Posters on other websites are ragging on the employees for doing this, but as someone who has spent a lot of time in customer service I think it's awesome.

• Oprah was not the "final say" on what is awesome. We really didn't care what was on her show or what her latest book club book was. Really.

Remember the above the next time you're tempted to ask, "So there was this red book I wanted that was over that a month ago, where is it?"

[BookstoreEscapee]

I have actually found a book for someone based on little more than the color of the cover. I was pretty proud of myself. I liked some of those kinds of challenges (as long as the customer wasn't the type to get pissed off if I couldn't find it. If they were nice about it and realized they were asking the impossible, I'd be more likely to go out of my way to figure it out).

[Jack T. Chance]

This is so made of win that I shared the pic on my Facebook page!

[thatcrazyredhead]

Thanks for fixing it, iradney & CC2!

[Eireann]

When I go to a bookstore, it's one rare day when I don't know where to look for what I want. The employees wander over and ask me if they can help me, because I so rarely need to ask them. We end up having delightful conversations about reading.

And I've never asked if they have more in the back room.

[MoonCat]

Some of the comments on that must have been from the very SC's they were referring to. "Elitist!" "Snob!" "You hate your job! You hate your customers!" Wow. Must have hit the target.

[BookstoreEscapee]

Some of the comments on that must have been from the very SC's they were referring to. "Elitist!" "Snob!" "You hate your job! You hate your customers!" Wow. Must have hit the target.

Of course, because it's not possible to overall like your job and still have complaints about certain aspects of it. Nope, not at all.