SC cracks employee over the head with food tray because he was "disrespectful"

[CrazedClerkthe2nd]

http://consumerist.com/2013/02/04/if...mployees-face/

Summary: Girl orders onion rings from Burger King. Insists on fresh, hot rings. Employee tells her he would never serve cold rings. Girl says she wants them fresh, not out of the warmer. Employee reiterates he will never serve a customer cold rings.

Boyfriend of the girl tells the employee to stop "disrespecting" his girlfriend. Employee asks girl if he was "disrespecting" her and promptly gets a face full of tray and a pair of broken glasses courtesy of the boyfriend.

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I would be FURIOUS if this had been me and would almost certainly press charges against the guy for assault. I am of course, familiar with SC behavior patterns, but how anyone could feel they are being disrespected after being assured they're getting what they want is completely beyond me.

[PepperElf]

I get the impression that the girl wanted to watch them make fresh onion rings for her - put them in the deep fryer and box them fresh. Regardless, it is no excuse for her behaviour or that of her boyfriends. And they should be responsible for replaced the employee's glasses as well, and be charged with assault.

Some people have nothing better to do than be total assholes in public. Ugh.

I'm betting that's exactly what the woman expected to see.

and i also hope her boyfriend gets exactly what he deserves - charged with assault AND forced to pay for the damages.


Edit: Yep, that's EXACTLY what the woman wanted

Officers met with the complainant, a 34-year-old Burger King employee, who said a female customer placed an order, saying she did not want onion rings that were in the food warmer because they would be cold, the report said.

but it sounds like the assholes got away before the cops arrived.

[Moirae]

Wow. Can we say assault, and a lawsuit?

[XCashier]

I hope they find those SCs and charge them with assault and battery and make them pay for the employee's glasses! A good long stay at the Greybar Hotel and a punch in the wallet is just the ticket for that bully.

Just because someone works in customer service does not make him/her your personal punching bag. Anyone who batters a fellow human being, no matter their "station" in life, deserves jail time.

[PepperElf]

Just because someone works in customer service does not make him/her your personal punching bag.

unfortunately to some SCs that is EXACTLY what an employee is.

[mikoyan29]

so you don't get fresh onion rings and that's an excuse for assault?

Hmmm....

[Dave1982]

The hell of it is that BK onion rings aren't even that good, fresh or from the warmer....some people.....

[XCashier]

The hell of it is that BK onion rings aren't even that good, fresh or from the warmer....some people.....

Yeah, Sonic onion rings are the best! Still not worth bashing someone over the head, though...

[Zellie Crescent]

Were there security cameras to catch them acting like assholes? If there were they could plaster their faces all over the news.

[PepperElf]

The hell of it is that BK onion rings aren't even that good, fresh or from the warmer....some people.....

IIRC BK's rings are processed onions. So you can actually bite into them without the rest of the onion slice sliding out etc.