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  • What is the best thing to do here?

    Last night, I was at my favorite place of business. The back room is used for various performances and talks. All kinds of events take place there - bands playing, movies being screened, etc. Last night's event was a live show, with audience interaction.

    One of the audience members was a little girl whose mother works there. There were no other children present, and this little girl has the idea that she's somehow an honorary adult, and that people are going to be more than willing to drop what they're doing to entertain her.

    Now, I've talked to this kid before, and she's friendly and outgoing, but that doesn't mean that I view her as someone to whom I can talk on an adult level. She's ten years old (I heard her mother talking about her one night a couple of months ago). She is interested in the things that concern a kid that age.

    So, last night, during an intermission in the stage show, I was talking to an audience member when this kid came along and started hanging on my chair, pushing herself in between me and the person I was trying to talk to, and in general, being a royal pain in the ass. I ignored her completely and kept talking. I knew that she wouldn't be interested in the topic of conversation. (I was right.)

    Finally, the kid took off for another room, and I breathed a sigh of relief. I said to the other person, "That kid's driving me nuts." It turned out that the person I was talking to thought the kid was mine! I explained why the kid was there, and we continued talking.

    The kid, of course, came back and started hanging off my chair again. I ignored her again. I didn't know where her mother was, and as annoying as the kid was being, I didn't want to call her on her behavior in public. I firmly believe that, at the age of ten, she's more than old enough to stay out of private conversations, as well as to amuse herself without interrupting what others are doing. I also didn't want her to feel conspicuous about being such a pain in the ass. She was doing it later, too, hassling some guy while he was trying to talk to a friend. Judging by the look on his face, I don't think he was happy about it, either. I, for one, felt as if I'd been thrust in the role of babysitter, and an unpaid babysitter at that.

    Now, I don't know what to do. I was thinking about approaching the owner and explaining to him what this kid was doing and how disruptive it was. I don't know the mother well, and I doubt that she would take kindly to me, a virtual stranger, telling her something like this. In my experience, parents tend to take it either as personal criticism on their parenting, or as someone telling them the right way to raise their child.

    So, has anyone else here dealt with something similar, and if so, how did you handle it?

  • #2
    My first thought -- especially on her second approach -- was "Maybe you should go find your mother, k?"
    "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
    "The difference between an amateur and a master is that the master has failed way more times." - JoCat
    "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
    "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
    "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
    "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
    Acts of Gord – Read it, Learn it, Love it!
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    • #3
      If I had, she would have thought that I needed her mother for something, given that her mother works there. If i had tried to get rid of her politely, I have the strong feeling that she would have stood there arguing with me, or whining about me not wanting her there. Just the fact that, at her age, she thinks that this is acceptable behavior leaves me at a loss as to how to proceed.

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      • #4
        Frankly I don't see any problem at all with telling her in front of other people that it's not polite to get in someone's way or to interrupt their conversation. I don't mean screaming at her, just using a firm voice. She might actually learn something that her mother isn't teaching her.

        If not that, then I think the boss - who is also the mom's boss - needs to tell mom to supervise her kid or find somewhere else for her kid to be while mom is working.
        When you start at zero, everything's progress.

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        • #5
          Quoth MoonCat View Post
          Frankly I don't see any problem at all with telling her in front of other people that it's not polite to get in someone's way or to interrupt their conversation. I don't mean screaming at her, just using a firm voice. She might actually learn something that her mother isn't teaching her.

          If not that, then I think the boss - who is also the mom's boss - needs to tell mom to supervise her kid or find somewhere else for her kid to be while mom is working.
          I agree with this. "Susan, I'm sorry but you are interrupting us here while we're trying to talk. Either sit still or please go find something else to do." Something along those lines in a firm I'm-not-angry-yet-but-you're-pushing-your-luck voice. (Note: it's NOT up to you to find her "something else" to do. Mommy should've maybe thought of that ...)

          I know it's hard to deal with other people's kids. I work in retail and a while ago had a family in. Mommy was talking to a coworker, Daddy was monitoring the smallest child, older child was waving a toy sword around ... then he started stabbing at gift boxes on a shelf under a sample table! There wasn't anything breakable in the boxes, but still, nobody wants to give a gift box with stab marks on it ... and there were glass containers of HOT tea on top of the sample table! I stepped forward, caught the kid's eye and said "DON'T ... DO ... THAT." I didn't yell, nor grab at him or his toy (heaven forbid), but something in my face and tone made him back off and stay there. I don't think he was a little shit, he was just an excitable and energetic little kid, but he still needed to be told to STAAAAHP.
          Customer service: More efficient than a Dementor's kiss
          ~ Mr Hero

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          • #6
            So what happens if you go to the owner? Especially if you get a couple of other people to come with you so you have the cover of 'several people have complained . . .'
            Customers should always be served . . . to the nearest great white.

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            • #7
              I don't know what the owner would do, frankly. He's a very nice guy, and he wants this place to be open to all. I can understand why people bring their children, but the problem is that the kids often run rampant while their parents are talking, and all kinds of chaos can ensue. I did, once, tell a parent when one of his kids had suggested a game of hide-and-seek with three other kids, but that was a family I know fairly well.

              I might just take her aside the next time I see her and tell her how she was disrupting my conversation. I don't know - I hate confrontation, and there's simply no way of knowing how it will turn out.

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              • #8
                The first time I would have politely told the kid to please stop and that I was having a private discussion with the other adult[s]. If the kid kept coming back and doing the same thing -- or similar things -- I would have become less and less polite, before finding the kid's mother and telling her [the mother] not so politely to keep a better handle on her kid. While I understand that the kid may be bored or wants more attention, as it seems like she's the only child there, it doesn't mean she can interrupt other people's conversations.

                If this continues in the future I would strongly consider talking to her mother and explaining that her child has continuously disrupted your conversations.
                Eh, one day I'll have something useful here. Until then, have a cookie or two.

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                • #9
                  Quoth Eireann View Post
                  I hate confrontation, and there's simply no way of knowing how it will turn out.
                  Understandable. But trying to just ignore it only guarantees that you will be subject to the same behaviour over and over again, since apparently whatever parent(s) came with the kid, he/she/they are doing nothing to ensure their kid isn't being a pest. Especially since you say this has happened with other kids.
                  Customer service: More efficient than a Dementor's kiss
                  ~ Mr Hero

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                  • #10
                    Yes, other kids have been really annoying, but they haven't singled me out for their little performances, so that's a help. One of the reasons I didn't say anything to this kid was that any kind of response on my part would have been attention, and that's what she wanted. It was hard as hell to ignore her, but I managed.

                    I've been back since then; fortunately, she wasn't there. Neither was the manager, so I couldn't drop him a word.

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