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Is that great timing or what ...

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  • Is that great timing or what ...

    So ... Canada's public servants have gone on strike.
    Right at tax time.
    And I have two emails in my inbox telling me to contact CanRev. One says my address has been changed (WTF, I've been at this address for three years or so now) and the other telling me I have an "assessment", which I'm pretty sure is just SOP for them.
    So I try my online account.
    I'm locked out.
    I have to contact them.
    Question is, of course ... is there anybody actually IN their offices right now?? I mean, I understand it could take forever to get an actual person on the line, but even so ... are there actually any bodies in there?

    Guess I'll find out tomorrow. Or sometime next week, if tomorrow proves fruitless.
    Customer service: More efficient than a Dementor's kiss
    ~ Mr Hero

  • #2
    The workers probably think they'll have more leverage to negotiate with it being tax time and everything. I hope it gets resolved quickly, for your sake and everyone else's.
    "I look at the stars. It's a clear night and the Milky Way seems so near. That's where I'll be going soon. "We are all star stuff." I suddenly remember Delenn's line from Joe's script. Not a bad prospect. I am not afraid. In the meantime, let me close my eyes and sense the beauty around me. And take that breath under the dark sky full of stars. Breathe in. Breathe out. That's all."
    -Mira Furlan

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    • #3
      Quoth Ghel View Post
      The workers probably think they'll have more leverage to negotiate with it being tax time and everything.
      Kind of like the time (a few years ago) when highway department staff struck in the middle of construction season--way too late to find consultants to handle those duties.

      I'm trying to see things from your point of view, but I can't get my head that far up my keister!

      Who is John Galt?
      -Ayn Rand, Atlas Shrugged

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      • #4
        Quoth Ghel View Post
        The workers probably think they'll have more leverage to negotiate with it being tax time and everything. I hope it gets resolved quickly, for your sake and everyone else's.
        Or as the muleskinner with the big cudgel said about their mules: "First, you have to get their attention."
        I am not an a**hole. I am a hemorrhoid. I irritate a**holes!
        Procrastination: Forward planning to insure there is something to do tomorrow.
        Derails threads faster than a pocket nuke.

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        • #5
          No doubt that you guys are correct and they timed it for now for exactly that reason.
          I forgot to set my alarm today and by the time I got up and tried to make a call, "all our representatives are busy and all queues are full." I tried a second time but had the same result.
          I know I am due a refund, but it will get here when it gets here` (thank goodness I am not in desperate need of it!)
          As for the address issue and the issue of being locked out of my online account, well, I can't do anything about either one without speaking to somebody so they -- like my refund -- can sit there until that happens.
          Customer service: More efficient than a Dementor's kiss
          ~ Mr Hero

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          • #6
            I should add that at least two people have warned me that those emails might be scams.
            I do have some legit things to contact RevCan about, but as far as I'm concerned they can wait until the strike ends. And when I call about the legit things, I will ask about the emails. At the moment they are resting in their own little folder so I can access them quickly when I need to.
            Customer service: More efficient than a Dementor's kiss
            ~ Mr Hero

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