Fast Legal Question

[Department stores *sigh*]

My GF works in a small store where they can offer warranties on their individual products. One of the employees, to make his numbers look good, has been known to put warranties onto peoples sales without giving them the option. Essentially if an item costs 10$ and the warranty is 5$ he will quote them 15$ and if they don't catch on then they have purchased the warranty. At the end of the transaction he will talk about the benefits of the warranty as if its what the store policy is rather then a warranty.

I did some digging on the interwebs to see if I could get a legal term for this since I want her to bring it up with her boss but I haven't been able to come up with anything. She has already brought this up with her boss in the past but she wants to go in with more understanding on the subject.

I know you guys are an excellent resource and some of you will probably have an idea what this practice is legally called and the repercussions of the act.

[Evil Queen]

I believe that's called Fraud.

[ArcticChicken]

My vote is also fraud.

[flybye023]

Also, a lot of companies have rules against this behavior in their employees. They usually call it "gaming". She should try to look for it in the company handbook.

[Fenrus]

I'm gonna have to go for Theft by Deception, or Fraud.

[Taboo]

Hmm. Well, it depends on exactly how he's wording it:

If he says "(item) would be $15," then that sounds like Fraud.

If he says "(item) AND warranty would be $15," and does not mention the price of either individually, then I don't think it's illegal. Sleazy, but not illegal - he would be counting on the customer not asking how much they would be separately. It might still be against company policy, though. Look into what flybye said about "gaming" in the company handbook.