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"That guy must have sand in his vagina"
My coworker used this line tonight. I work PT as a hostess at a very nice Italian restaurant (no, not the olive garden). Anyway, of course it being a typical Friday night, we are busy and there is a wait... at one point it was 75 minutes minimum. We have a full-service bar/lounge area where most people were sitting while waiting to be paged for a table.
This one guy had only been waiting 20 minutes and was 4th next on the list. He had already had a glass of wine. He must have decided that he needed to get in ahead of everyone else set to be seated before him. So he grabbed our general manager, Dan, and complained and started to make a scene. Dan normally is pretty good about getting guests to understand that there is little he can do about the wait times. We have limited space and we can't forcefeed everyone with a slingshot then boot them out the door. Tables just don't turn over as fast in winter. Next time make a reservation.
Anyway, the guy was making a stink (not loudly, just being a pest to Dan). So Dan bumped him up, got him to a table, then he complained again about the location of the table. Just no pleasing this guy.
I was greeting and putting names on the list and only knew part of the situation. I asked what his deal was and my co-worker said "I think he had sand in his vagina."
this will be my response to whatever pissy guest/customer crosses my path
My coworker used this line tonight. I work PT as a hostess at a very nice Italian restaurant (no, not the olive garden). Anyway, of course it being a typical Friday night, we are busy and there is a wait... at one point it was 75 minutes minimum. We have a full-service bar/lounge area where most people were sitting while waiting to be paged for a table.
This one guy had only been waiting 20 minutes and was 4th next on the list. He had already had a glass of wine. He must have decided that he needed to get in ahead of everyone else set to be seated before him. So he grabbed our general manager, Dan, and complained and started to make a scene. Dan normally is pretty good about getting guests to understand that there is little he can do about the wait times. We have limited space and we can't forcefeed everyone with a slingshot then boot them out the door. Tables just don't turn over as fast in winter. Next time make a reservation.
Anyway, the guy was making a stink (not loudly, just being a pest to Dan). So Dan bumped him up, got him to a table, then he complained again about the location of the table. Just no pleasing this guy.
I was greeting and putting names on the list and only knew part of the situation. I asked what his deal was and my co-worker said "I think he had sand in his vagina."
this will be my response to whatever pissy guest/customer crosses my path
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