Broomjockey, thanks for the explanation -- the friend who explained it to me years ago (if it worked the same way back then) was probably getting stiffed by the restaurant she worked for. They didn't make up the rest of her minimum wage if she didn't get tips, so if her customers were being stingy she was taking home three bucks an hour. (She worked for the American chain named after Mexican-style ground beef and beans.)
Regarding tip buckets: as a rule I tend not to tip when I get takeout, whether there's a bucket or not. Nobody's cleaning up after me, they're just getting my food.
There's a $tarbucks that I often use because I have meetings near it, and it's always hellishly busy and there's only ever one barista. I think once I saw a second person in there. One was taking orders and the other was making drinks. And she didn't have a tip bucket and said she wasn't allowed to have one, which confused me. But now she does have a bucket, and I do tip, just because she's constantly on the go and her location is so understaffed.
Regarding tip buckets: as a rule I tend not to tip when I get takeout, whether there's a bucket or not. Nobody's cleaning up after me, they're just getting my food.
There's a $tarbucks that I often use because I have meetings near it, and it's always hellishly busy and there's only ever one barista. I think once I saw a second person in there. One was taking orders and the other was making drinks. And she didn't have a tip bucket and said she wasn't allowed to have one, which confused me. But now she does have a bucket, and I do tip, just because she's constantly on the go and her location is so understaffed.

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