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Okay, so bear with me, this might take a little explaining.
I make jewelry and charms, and I vend them at anime and Japanese culture conventions in central Texas. My husband and I went to A-Kon, one of the biggest anime cons in the U.S., a couple of weeks ago (not as vendors, just as attendees.) Usually the chairperson for a con will go to another con and set up a table to sell badges and what not for their own con, since the crowd for these kinds of conventions are pretty much all the same.
So, at A-Kon, I saw the table for another con that I've been to, Ikkicon. I've never vended at it before but I've been there and it's similar to A-Kon and San Japan, the convention I'm vending at next month. So I asked the people at the Ikkicon table if registration for their Artist Alley tables was open yet. The person I talked to, who said he was the chairman, said that I could fill out the registration form right there if I wanted to, which I agreed. However, I couldn't provide payment immediately since I didn't have enough cash and they didn't have a credit card machine. So he told me to pay via paypal when I got the chance and gave me the email address to send payment to.
When I got home, I sent payment to the email address that he gave me...which seemed like a legit Ikkicon email address, it was an @ikkicon.com address. This was on June 7th, almost 2 weeks ago now. I put a note in the paypal transaction that I needed more info regarding getting a second Artist badge, and I also sent them a separate email asking them about the Artist badge and a few other things.
As of this last Monday, June 14, I hadn't gotten a reply, so I went to the Ikkicon forum thinking I'd leave a message for them there. Under the Artist Alley forum, I saw a message asking a similar question as mine, with the OP stating that they had sent 5 emails to the same email address that I had sent payment to, and had gotten no responses via email. Someone from the Ikkicon staff had replied to their post, but it took them 2 weeks to "notice" it first. So, I decided to take a more direct approach: I PMed the chairman, co-chairman, and director of the Artist Alley with my inquiry.
I still haven't heard anything back.
I'm annoyed, aggravated, and a little worried about my payment. I sent them $100 nearly two weeks ago and have heard no sort of confirmation and no response via any method I've used to tried to contact them. There is no phone number contact for anyone on staff, or I would have tried that already.
Should I be worried? They have my registration info, or at least they should, I handed it directly to the chairman when we were at A-kon two weeks ago. And they have my payment. So my optimistic side is telling me not to worry, that I'm set to go. But the fact that I haven't had any contact with them since I sent them my money and that they won't respond to any of my emails/messages worries me.
Any advice?
I make jewelry and charms, and I vend them at anime and Japanese culture conventions in central Texas. My husband and I went to A-Kon, one of the biggest anime cons in the U.S., a couple of weeks ago (not as vendors, just as attendees.) Usually the chairperson for a con will go to another con and set up a table to sell badges and what not for their own con, since the crowd for these kinds of conventions are pretty much all the same.
So, at A-Kon, I saw the table for another con that I've been to, Ikkicon. I've never vended at it before but I've been there and it's similar to A-Kon and San Japan, the convention I'm vending at next month. So I asked the people at the Ikkicon table if registration for their Artist Alley tables was open yet. The person I talked to, who said he was the chairman, said that I could fill out the registration form right there if I wanted to, which I agreed. However, I couldn't provide payment immediately since I didn't have enough cash and they didn't have a credit card machine. So he told me to pay via paypal when I got the chance and gave me the email address to send payment to.
When I got home, I sent payment to the email address that he gave me...which seemed like a legit Ikkicon email address, it was an @ikkicon.com address. This was on June 7th, almost 2 weeks ago now. I put a note in the paypal transaction that I needed more info regarding getting a second Artist badge, and I also sent them a separate email asking them about the Artist badge and a few other things.
As of this last Monday, June 14, I hadn't gotten a reply, so I went to the Ikkicon forum thinking I'd leave a message for them there. Under the Artist Alley forum, I saw a message asking a similar question as mine, with the OP stating that they had sent 5 emails to the same email address that I had sent payment to, and had gotten no responses via email. Someone from the Ikkicon staff had replied to their post, but it took them 2 weeks to "notice" it first. So, I decided to take a more direct approach: I PMed the chairman, co-chairman, and director of the Artist Alley with my inquiry.
I still haven't heard anything back.
I'm annoyed, aggravated, and a little worried about my payment. I sent them $100 nearly two weeks ago and have heard no sort of confirmation and no response via any method I've used to tried to contact them. There is no phone number contact for anyone on staff, or I would have tried that already.
Should I be worried? They have my registration info, or at least they should, I handed it directly to the chairman when we were at A-kon two weeks ago. And they have my payment. So my optimistic side is telling me not to worry, that I'm set to go. But the fact that I haven't had any contact with them since I sent them my money and that they won't respond to any of my emails/messages worries me.
Any advice?
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