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Hi!
I've been lurking here for quite a while, just haven't had
time to join. It's *so* good to read other folks' horror stories
and think, "It *could* be *worse*."
Basically, I am a computer geek. I do tech support, I
handle tech sales sometimes, and occasionally I get to cover the
registers.
I hate when people walk in to my office and announce
breathlessly, "I'm thinking about buying a computer! *Waddaya got*?"
You wouldn't walk into a car dealership and announce
"I'm thinking about buying a car! *Waddaya got*?", right? I mean,
sedan, hatchback, station wagon, van, you'd have *some* idea, yes?
The WG customers always need the most as-um,
hand-holding. "It comes with Microsoft, right?" means "this $400
netbook comes with MS Office Professional that's on the shelf for
$199, right?"
And no, it's not a matter of tech-savvy. I have elderly
ladies that walk in and say, "I'm looking to replace my 5 year
old Dell. I surf the web, send email, write letters, and run
Quicken." Right-O, I have a good idea what you need, it won't
involve RAID arrays or dual graphics cards. Lets talk turkey. The
WG customer is usually looking for the (non-existent) $300 Dell.
"This one here (taps Sunday flyer) is about what I want, but I
want the *educational price*!"
OK, I'm rambling, just wanted to try the forum interface
and give the mods some idea what I'm about. Happy Fourth!
P*S
I've been lurking here for quite a while, just haven't had
time to join. It's *so* good to read other folks' horror stories
and think, "It *could* be *worse*."
Basically, I am a computer geek. I do tech support, I
handle tech sales sometimes, and occasionally I get to cover the
registers.
I hate when people walk in to my office and announce
breathlessly, "I'm thinking about buying a computer! *Waddaya got*?"
You wouldn't walk into a car dealership and announce
"I'm thinking about buying a car! *Waddaya got*?", right? I mean,
sedan, hatchback, station wagon, van, you'd have *some* idea, yes?
The WG customers always need the most as-um,
hand-holding. "It comes with Microsoft, right?" means "this $400
netbook comes with MS Office Professional that's on the shelf for
$199, right?"
And no, it's not a matter of tech-savvy. I have elderly
ladies that walk in and say, "I'm looking to replace my 5 year
old Dell. I surf the web, send email, write letters, and run
Quicken." Right-O, I have a good idea what you need, it won't
involve RAID arrays or dual graphics cards. Lets talk turkey. The
WG customer is usually looking for the (non-existent) $300 Dell.
"This one here (taps Sunday flyer) is about what I want, but I
want the *educational price*!"
OK, I'm rambling, just wanted to try the forum interface
and give the mods some idea what I'm about. Happy Fourth!
P*S
to CS, P*S.
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