Imminent disruption

[Rapscallion]

Server swap tonight. There will likely be some disruption, but the testing went well and we're hopeful it will be minimal.

Rapscallion

[PrplPplEater]

Just a follow up and an FYI: the disruption will begin in roughly 20 minutes.

We're hoping to keep it to being as short as absolutely possible.

[PrplPplEater]

All done!

Please let us know if you spot anything that doesn't appear to be quite right (no, not the Mods/Admins.... just site stuff )

[RealUnimportant]

I'm missing loads of graphics, but they're slowly popping up so I'm happy to assume it's just a propagation issue. Will update if it lasts the weekend.

[Food Lady]

And I really needed to post! waaaaaahhhh That's ok; called a friend. I'm better now. Carry on.

[Kheldarson]

I can’t seem to open the forum at all via Forum Runner since this swap.

[DGoddessChardonnay]

I can’t seem to open the forum at all via Forum Runner since this swap.

I'm going to copy your post over to the Bugs subform . . . have a thread going there pertaining to 404 Error. Hopefully we can get these bugs worked out soon.

BTW . . .here is the link to report the bugs if anyone else is having issues accessing the site:

http://www.customerssuck.com/board/s...d.php?t=114049

[PrplPplEater]

Thank you; I'm looking into how to get ForumRunner to work so that I can look at this issue.

[Sparklyturtle]

I'm new here and I've been binge-reading a lot of old posts. Now I can't see any of the old posts. When I skipped to page 71 under "Sucky Customers" I got a blank screen. No error message, nothing, just a white screen.

[PrplPplEater]

I'm new here and I've been binge-reading a lot of old posts. Now I can't see any of the old posts. When I skipped to page 71 under "Sucky Customers" I got a blank screen. No error message, nothing, just a white screen.

I cannot replicate this. . I was able to view page 71, 371, .... all the way through 831.

[BPFH]

I cannot replicate this. . I was able to view page 71, 371, .... all the way through 831.

I've been reading through the Morons in Management archive, and experiencing the same thing (blank page), only with actual articles instead of the forum indexes.

Unfortunately the blank pages seem to be intermittent - I pulled up my browser history to see if I could replicate it, and none of the links that gave me a blank page do that anymore. For example, when attempting to read blas' thread "It's Not Apathy.." at http://www.customerssuck.com/showthread.php?t=84571, I originally got the blank-page treatment, but now it loads the thread, as you'd expect.

[PrplPplEater]

I've been reading through the Morons in Management archive, and experiencing the same thing (blank page), only with actual articles instead of the forum indexes.

Unfortunately the blank pages seem to be intermittent - I pulled up my browser history to see if I could replicate it, and none of the links that gave me a blank page do that anymore. For example, when attempting to read blas' thread "It's Not Apathy.." at http://www.customerssuck.com/showthread.php?t=84571, I originally got the blank-page treatment, but now it loads the thread, as you'd expect.

There was an issue that came up today where a setting/configuration item on the server auto-reverted itself; I think this may have been related to that. I was seeing the same thing (blank pages or a 404) when trying to reply to a post earlier, which is how/when I discovered it. I expect that this is now a thing of the past as the configuration item has been removed from the server completely and can no longer auto-revert.

[Food Lady]

I guess I should put this in here if it helps anyone. I have chrome and my control panel is on my favorites list. I just clicked on it and got a 404 not found message. I then googled customers suck, went to the site, went to my user cp page, copied the address, and edited my link on my favorites list. It now works. Funny thing is I replaced the address with...the exact same address.

[KatherineB]

I guess I should put this in here if it helps anyone. I have chrome and my control panel is on my favorites list. I just clicked on it and got a 404 not found message. I then googled customers suck, went to the site, went to my user cp page, copied the address, and edited my link on my favorites list. It now works. Funny thing is I replaced the address with...the exact same address.

I got that, too. I cut out the board/ etc part and found the actual site but a redirect might be useful.

[Lace Neil Singer]

For some reason, using the www.customerssuck.com link leads directly to the forum, but the old thread leads to a 404 error message.