Share your stories of customers who have asked you stupid questions. And I can back some of these up, but the majority are just plain dumb.
"Excuse me, do you work here?" (when I'm in uniform, doesn't matter if I'm on or off the clock)
"are you open?" (when it's obvious, not when I'm about to close)
"Where is the soda water?" (They're standing right behind it)
"Where's the OK button?" (on the pinpad, after I've done my little EFTPOS spiel. The button actually says enter, but come on-it's green, it's big, of course you hit it!)
"I can't find the parmesan cheese!" Me: "Did you look in the cheese fridge?" C: "Yes, but I can't find it."Me:
"Do you do <competitor loyalty program>?" (This loyalty program is based around our competition supermarket and department stores.)
"Can I pay my credit card bill here?" (I used to work for the competition, which lets customers pay their store credit card bill within the store. We don't)
"Where are your newspapers?" (right in front of them)
"Where are your cigarettes?" (they walked past them)
And my favourite question of all is...
"How do you know if your boyfriend is good if you don't change him every week?" (said by a customer to me. I cracked up laughing at that point.)
"Excuse me, do you work here?" (when I'm in uniform, doesn't matter if I'm on or off the clock)
"are you open?" (when it's obvious, not when I'm about to close)
"Where is the soda water?" (They're standing right behind it)
"Where's the OK button?" (on the pinpad, after I've done my little EFTPOS spiel. The button actually says enter, but come on-it's green, it's big, of course you hit it!)
"I can't find the parmesan cheese!" Me: "Did you look in the cheese fridge?" C: "Yes, but I can't find it."Me:
"Do you do <competitor loyalty program>?" (This loyalty program is based around our competition supermarket and department stores.)
"Can I pay my credit card bill here?" (I used to work for the competition, which lets customers pay their store credit card bill within the store. We don't)
"Where are your newspapers?" (right in front of them)
"Where are your cigarettes?" (they walked past them)
And my favourite question of all is...
"How do you know if your boyfriend is good if you don't change him every week?" (said by a customer to me. I cracked up laughing at that point.)

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