we are not a hospital
SC: Hi, do you have a wheelchair?
Me: No, I am sorry, we don't have wheel chairs.
SC: Oh, thanks.
Me: Sure. Sorry.
SC: That's okay.
Chill, it isn't that big of a deal
had just checked in SC's coworker (CW)
Me: Okay, we have you in for two nights.
SC: WHAT???? *acts paniced as if there was no way to change this & he was going to get charged.
CW: It's okay, she said we could let them know in the morning if we need to stay a second night, and we wouldn't face a penality.
SC: *to me* We WILL NOT need the second night! *stares at his CW*
Me: Okay...
SC: Hi, do you have a wheelchair?
Me: No, I am sorry, we don't have wheel chairs.
SC: Oh, thanks.
Me: Sure. Sorry.
SC: That's okay.
Chill, it isn't that big of a deal
had just checked in SC's coworker (CW)
Me: Okay, we have you in for two nights.
SC: WHAT???? *acts paniced as if there was no way to change this & he was going to get charged.
CW: It's okay, she said we could let them know in the morning if we need to stay a second night, and we wouldn't face a penality.
SC: *to me* We WILL NOT need the second night! *stares at his CW*
Me: Okay...
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