no more rooms, this means nothing!

[thehippie777]

It is rare I get a guest like Gravekeepers' that just...doesn't seem to care what you say but continue on thier weird way.

(I take a phone call.)
SC: I was wondering how much your suites are?
Me: Okay, what night would you be coming in?
SC: Friday.
Me: I am sorry, we are booked up Friday.
SC: Oh, so how much is a double queen?
Me: Normally?
SC: Yes.
Me: They are $114+tax (something is weird here...people usually end the convo when they are told we are booked)
SC: Oh..well...we are coming in for a B.I.A. bowling thing, do you have discounts for that?
Me: If we had discounts for that I am pretty sure you would be informed for what group rate I would need to look up.
SC: Oh.
Me: But, like I said, we are booked up completely. We have no more rooms left at all for Friday.
SC: Oh. Okay. Thanks.


WOW

[smileyeagle1021]

wait... you're sold out
I want to be sold out
we are barely making 15% right now

[thehippie777]

It I want to get technical, we only have about 70% of our hotel available because we are replacing carpet, wallpaper, and tv's in our rooms. But Thur, Fri, & Sat we are sold out. State wrestling champs this weekend.

[alogram]

I have worked in hotels for ten years (wait, almost 11.....dammmnnnnn.) and this is one of my most hated situations.

"Why are you sold out, what's going on?"

"Are you SURE you're sold out?"

"You have NO ROOMS?, NONE?"

"I know you hold extra rooms, give me one"

"You don't even have a handicapped room?"




Some other favorites are "Are your rooms nice" and "I want a quiet room".

[thehippie777]

I have worked in hotels for ten years (wait, almost 11.....dammmnnnnn.) and this is one of my most hated situations.

"Why are you sold out, what's going on?"

"Are you SURE you're sold out?"

"You have NO ROOMS?, NONE?"

"I know you hold extra rooms, give me one"

"You don't even have a handicapped room?"




Some other favorites are "Are your rooms nice" and "I want a quiet room".

Those are indeed classics in the hotel world. Sometimes, with the last two, I really really really wanted to say, "No, we have horrible rooms." or "Too bad, you get to beside the rehersing marching band, good luck with that."

I have had to opt with, "I believe so, and our hotel is inspected by *Cooperate* quarterly." And: "They should be. Our rooms have double sound padding & if you find a neightbor is being noisy, let us know because we do not tolerate that."

[Shpepper]

I've always wanted to say yes our rooms are all quiet. It's the other guests that are noisy.

[Ironclad Alibi]

Some other favorites are "Are your rooms nice" and "I want a quiet room".

Our rooms are very nice. No one has complained about our rooms being rude.

Our rooms are very quiet. It's the occupants that make all the noise.

[smileyeagle1021]

Ironclad, I am so stealing those lines... I have had so many guests that ask those stupid questions that now I have stupid answers for

[alogram]

Ironclad, I am so stealing those lines... I have had so many guests that ask those stupid questions that now I have stupid answers for

DITTO!

[Sheldonrs]

You want a quiet room? No problem. How thick do you want the padding on the walls? BTW, we're running a special promotion this week. Every room comes with it's own attendant and a nice new jacket with extra long sleeves.
Meals are free and no chewing is necessary.

[Ironclad Alibi]

Ironclad, I am so stealing those lines... I have had so many guests that ask those stupid questions that now I have stupid answers for

DITTO!

Please do. I am flattered.