One thing I come past more often then I should is the idea that if the hotel only has rooms with two beds left that a guest has to use both beds. I have been told, "It's only me." Hello, it's all I have left! OR "We only need one." Once again, it's all we have left!
I do not understand this.
I explain that our hotel only charges per adult, not per bed use but for some reason this still leads to the outcome that both beds JUST HAVE to be used.
Tonight, I checked in 4 adults from an English speaking country, and clearly this was their first language as well so there wasn't a confusion because of language boundaries.
They were two couples who wanted single king rooms. I only had rooms with two queens left & some king suites. They were confused; yes all of them.
They thought they HAD to get a room together that had two queens even though they wanted seperate rooms.
I had to explain to them that I could give them two seperate rooms, no problem, but each room would have two queen beds in them.
Then, of course, they finally realized...
I do not understand this.
I explain that our hotel only charges per adult, not per bed use but for some reason this still leads to the outcome that both beds JUST HAVE to be used.
Tonight, I checked in 4 adults from an English speaking country, and clearly this was their first language as well so there wasn't a confusion because of language boundaries.
They were two couples who wanted single king rooms. I only had rooms with two queens left & some king suites. They were confused; yes all of them.
They thought they HAD to get a room together that had two queens even though they wanted seperate rooms.
I had to explain to them that I could give them two seperate rooms, no problem, but each room would have two queen beds in them.
Then, of course, they finally realized...


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