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Guest comes up to desk with loaded question, I had just gotten on shift...there wa a nation-wide outage for our FrontDesk screen....fun...
SC: So, the pool will be open tomorrow?
Me: It's actually open 24 hours.
SC: Oh...there is a sign on the door that says it's closed until tomorrow.
Me: What? I am sorry, I just got on shift & no one told me. Lemme go see this sign. (Sure enought the sign says "Pool is closed until tomorrow 3-2. We appologize for the inconvenience")
So....
The gust read the flipping sign but insisted on asking, too?
Sometimes there isn't a way to win with guests...
SC: So, the pool will be open tomorrow?
Me: It's actually open 24 hours.
SC: Oh...there is a sign on the door that says it's closed until tomorrow.
Me: What? I am sorry, I just got on shift & no one told me. Lemme go see this sign. (Sure enought the sign says "Pool is closed until tomorrow 3-2. We appologize for the inconvenience")
So....
The gust read the flipping sign but insisted on asking, too?
Sometimes there isn't a way to win with guests...