Hi all, I'm a long time lurker who never thought I'd actually have anything to post, but I have to share this phone call I just got.
Some background, I'm an accountant working for a private CPA. I have several clients that I deal with personally, and I get along very well with all of them. The only time I really have to deal with 'customers' is during tax time when we get a lot of walk-ins and phone calls.
Which leads me to this call.......
Me: Company name, how may I help you?
Caller: Do you do taxes?
Me: Yes ma'am, would you like to make an appointment?
Caller: How do you spell midnight?
Me: ??? spells midnight
Caller: Thank you, I was in an accident last week and can't remember a lot of things.
Me: <wondering if she should be attempting to do her taxes right now???> Oh, I'm sorry, I hope that gets better for you.
Caller: How do you spell moon?
Me: <and that has what to do with this conversation?> spells moon.
Caller: Thank you. Click.
Huh?
Some background, I'm an accountant working for a private CPA. I have several clients that I deal with personally, and I get along very well with all of them. The only time I really have to deal with 'customers' is during tax time when we get a lot of walk-ins and phone calls.
Which leads me to this call.......
Me: Company name, how may I help you?
Caller: Do you do taxes?
Me: Yes ma'am, would you like to make an appointment?
Caller: How do you spell midnight?
Me: ??? spells midnight
Caller: Thank you, I was in an accident last week and can't remember a lot of things.
Me: <wondering if she should be attempting to do her taxes right now???> Oh, I'm sorry, I hope that gets better for you.
Caller: How do you spell moon?
Me: <and that has what to do with this conversation?> spells moon.
Caller: Thank you. Click.
Huh?


(sp?)
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