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An elderly woman came in today with a scratch card, and she won $20. I asked if she wanted to buy more cards or get the cash, and she picked a couple more that added up to $6. She had laid a ten dollar bill on the counter and when I handed her the change, she just stared at me.
CL - Confused lady
CL: (pushing ten dollar bill toward me) Don't you need this?
Me: No, you won $20, so I took $6 for your cards and gave you $14 in cash.
CL: But you don't need this money for it?
Me: (Okay, now I'M confused.) Did you have gasoline?
CL: Gas? No, I didn't get gas.
Me: Did you want to buy anything else?
CL: I want to buy these. (indicates cards)
Me: Well, the cards you brought in were worth $20, those cards sell for $6, so you got $14. (I show her on the receipt.)
CL: I owe you $14?
Me: (Arghhhh) No, you won! The money is all yours. It's your lucky day!
CL: Oh..... Well then, thank you very much!
I've never had so much trouble trying to give someone money. I wonder if she was beginning to suffer senile dementia or something.
CL - Confused lady
CL: (pushing ten dollar bill toward me) Don't you need this?
Me: No, you won $20, so I took $6 for your cards and gave you $14 in cash.
CL: But you don't need this money for it?
Me: (Okay, now I'M confused.) Did you have gasoline?
CL: Gas? No, I didn't get gas.
Me: Did you want to buy anything else?
CL: I want to buy these. (indicates cards)
Me: Well, the cards you brought in were worth $20, those cards sell for $6, so you got $14. (I show her on the receipt.)
CL: I owe you $14?
Me: (Arghhhh) No, you won! The money is all yours. It's your lucky day!
CL: Oh..... Well then, thank you very much!
I've never had so much trouble trying to give someone money. I wonder if she was beginning to suffer senile dementia or something.
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