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  • new job new problems

    ok i've got the new job at a local pizza place, just answering phones so far. thankfully i've dealt with no scs yet, but there have been a few not-so-bright ones.

    CALL ONE:

    me: Thank you for calling, this is Joe speaking, can I help you?
    lady: Yeah I want your special, how long will it take?
    me: about a half hour-
    lady: thanks! i'll have it! (hangs up phone)

    at this point i'm confused. she placed an order, but didn't bother to tell me what topping was on her pizza or her address. thankfully we have caller id, so i just called her back and asked what she wanted. it all worked out in the end.

    CALL TWO:

    me: Thank you for calling, this is Joe speaking, can I help you?
    quiet lady i can't hear: ......................
    me: I'm sorry, I can't hear you.
    quiet lady: ................... (hangs up phone)

    a minute later she calls back:

    me: are you the person i couldn't hear earlier?
    quiet lady: yes, i'm sorry, i was whispering because I didn't want to wake anyone up.

    CALL THREE:

    me: Thank you for calling, this is Joe speaking, can I help you?
    gentleman: yeah i'd like to place an order
    me: what would you like?
    gentleman: (has about a three minute conversation with someone else)
    me: what would you like?
    gentleman: (proceeds to place order and no other suckage occurs.

    BONUS CW SUCKAGE:

    don't know who or which drivers were involved, but one driver accidentally hit another driver's car. yeah
    To err is human, to blame someone else shows good management skills.

    my blog --> http://www.hendrices.com/joesblog/
    my brother's blog --> http://www.hendrices.com/ryansblog/

  • #2
    Quoth joe hx View Post
    me: what would you like?
    gentleman: (has about a three minute conversation with someone else)
    me: what would you like?
    gentleman: (proceeds to place order and no other suckage occurs.
    They really need to decide what they want before they call >_> We always loved people who decided that they didn't even want pizza after calling DaddyJim's...
    Last edited by EricKei; 08-15-2009, 07:43 PM. Reason: italics di italia
    "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
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    Acts of Gord – Read it, Learn it, Love it!
    "Our psychic powers only work if the customer has a mind to read." - me

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