This is the first crazy customer that I have seen since transferring stores.
The first clue that something was up was that she came in wearing a facemask. My first thought strayed to either a) protection from swine flu or b) something religious or cultlike.
The second clue was that she stayed in the store for TWO. HOURS. I mean it. I wound up going to lunch and coming back and she was STILL shopping. (only a half hour break today
)
And the final clue that something was weird was when the assistant store manager (it's not that title, but I don't wanna give it away and that's pretty damn close to her actual title) came up to me and my coworker and asked if we've been using the hand sanitizer. We both replied with a yes-I had hayfever and was washing my hands for the sake of it, while my CW was using it for other reasons.
I'm watching the ASM serve her and she took FOREVER. She had two trolleys full. Not to mention, she also had a bag of the small garbage bags that some customers use as plastic bags since we don't give them out anymore (state law, we are NOT debating this here folks...check my user title for my location). On top of that, there was a strict order for everything to go in its own bag.
I'm watching this, while serving my customer with a huge WTF look on my face. When I was dismissed for my 15 minutes later on, I asked her what that was all about.
Turns out that the lady is "allergic to the world." This is despite the fact that she has a cat. Apparaently she's also allergic to the hand sanitizer (hence why my ASM asked us), which is possibly legitimate, but the bag packing? She has OCD as well. And the facemask? Yeah, she's allergic to air as well....BIIIIG WTF there....
I got very tempted to ask her if she'd ask the lady about using the home shopping service we'll be providing soon. But apparaently that would conflict with that too, because what if the employees there use the hand sanitizer?
(basically, the person orders and pays for it online, then the items are picked in a warehouse, packed and delivered. Perishable and produce goods are chilled, along with meats. )
The first clue that something was up was that she came in wearing a facemask. My first thought strayed to either a) protection from swine flu or b) something religious or cultlike.
The second clue was that she stayed in the store for TWO. HOURS. I mean it. I wound up going to lunch and coming back and she was STILL shopping. (only a half hour break today
) And the final clue that something was weird was when the assistant store manager (it's not that title, but I don't wanna give it away and that's pretty damn close to her actual title) came up to me and my coworker and asked if we've been using the hand sanitizer. We both replied with a yes-I had hayfever and was washing my hands for the sake of it, while my CW was using it for other reasons.
I'm watching the ASM serve her and she took FOREVER. She had two trolleys full. Not to mention, she also had a bag of the small garbage bags that some customers use as plastic bags since we don't give them out anymore (state law, we are NOT debating this here folks...check my user title for my location). On top of that, there was a strict order for everything to go in its own bag.
I'm watching this, while serving my customer with a huge WTF look on my face. When I was dismissed for my 15 minutes later on, I asked her what that was all about.
Turns out that the lady is "allergic to the world." This is despite the fact that she has a cat. Apparaently she's also allergic to the hand sanitizer (hence why my ASM asked us), which is possibly legitimate, but the bag packing? She has OCD as well. And the facemask? Yeah, she's allergic to air as well....BIIIIG WTF there....
I got very tempted to ask her if she'd ask the lady about using the home shopping service we'll be providing soon. But apparaently that would conflict with that too, because what if the employees there use the hand sanitizer?

(basically, the person orders and pays for it online, then the items are picked in a warehouse, packed and delivered. Perishable and produce goods are chilled, along with meats. )

the mask is not stopping air from getting to her, otherwise she'd be dead. Maybe she has a few allergies and is also hyperextrapolating and believing she's allergic to everything. Or maybe she's allergic to nothing, thinks she's allergic to everything, and the mask is a placebo that keeps her from having symptoms of something that doesn't exist.
See, I would've believed that she did have an allergy to the world...except for the part where she has a cat.



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