Had a conversation with a member today that went a little something like this:
(We'll say S for Sauletekis, yours truly, and M for this lovely member)
S: *opening speil*
M: *calls in* Hi S, maybe you can help? I was hoping you could explain to me XYZ and confirm my booking times?
S: Yes, of course *looks up member's details by the number he is calling from*
M: Oh, do you need my reference number?
S: Hmmm... I have a feeling this is 'Member', am I right?
M: *shocked silence* How did you KNOW that?
S: *completely deadpan* You see, I'm a very talented psychic...
M: *nervous laughter followed by silence*
S: Nah, I looked up your details using your phone number
At this point the member completely cracked up, said I just about had him and he'd be writing about how *my company* is so good that they can read your mind on his blog.
It's calls like this one that remind me how awesome my job really is
(We'll say S for Sauletekis, yours truly, and M for this lovely member)
S: *opening speil*
M: *calls in* Hi S, maybe you can help? I was hoping you could explain to me XYZ and confirm my booking times?
S: Yes, of course *looks up member's details by the number he is calling from*
M: Oh, do you need my reference number?
S: Hmmm... I have a feeling this is 'Member', am I right?
M: *shocked silence* How did you KNOW that?
S: *completely deadpan* You see, I'm a very talented psychic...
M: *nervous laughter followed by silence*
S: Nah, I looked up your details using your phone number
At this point the member completely cracked up, said I just about had him and he'd be writing about how *my company* is so good that they can read your mind on his blog.
It's calls like this one that remind me how awesome my job really is
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