Still The Wrong Card

[Meg537]

So, I've just finished scanning a pile of items for a male customer, and told him the price. He's handed me a card, and said "credit please". I've just looked at the card, and then said "Uh, sir? This is your local club membership card," and given it back. Embarrased, he apologised and pulled out another card. Accepting this one, I've looked at it, looked at him, and then sighed. "Sir? This is your Medicare card." Now sufficiently embarrased, he quickly pulled out a $50, and then stuffed his card back into his wallet, right next to where I could see his credit card was! He couldn't get out of there quick enough!

[Food Lady]

Had a lady hand me her special discount care for Kohl's today. I don't work at Kohl's.

[Meg537]

lol! I used to go into our competition's store before my shift started, thinking it was safe to browse (we stocked similar/same items), but no, customers would still come up to me, thinking that I worked there.

[saturnz_dragon]

I have people give me the wrong cards all the time. They get all huffy when they realize that their Walmart giftcard isn't going to work at Target. Duhhh

[DGoddessChardonnay]

I have people give me the wrong cards all the time. They get all huffy when they realize that their Walmart giftcard isn't going to work at Target. Duhhh

Or when they hand you a Harris Teeter savings card at Food Lion . . .

Come on folks, learn your COLORS and SHAPES. One's a red triangle shape, the other is a yellow oval (the older ones are rectangle.) Perhaps returning to Kindergarden would refresh your memory . . .

[sweetj82]

i had to spend time trying to explain to a customer that Kmart and walmart are 2 diff stores.

he tried to return a item with a reciept that clearly said kmart on it. than he wanted to talk to my CSM b/c i wouldnt return it.

[RetailSlave]

I have had people come up to the Service Desk and want to return stuff without a receipt (which we rarely do...only on our own store brand, grocery items or with a manager's approval). We can scan the barcode and determine if we carry the product. I don't know how many times I have scanned an item and told the customer that we don't carry the item, only to have them insist that they knew they had bought the product there. We would look at the box, and right on the box near the price would be "Kmart" or "Walmart".

[vstorevigilante]

"What's your membership number?" "Here's the card." "Sir, this is the video store, not the gym ." Every day. Poor, poor people and their misfiring brains.

[Blueberry]

'I'm sorry sir, we don't take this card.'
'What? What do you mean? Everyone takes Visa!!'
'Yes, but this is your Co-op (grocery store) card.'