This happened to my Mom, she works for IT services for the University. She was setting up (someone very important but her position escapes me at the moment)'s blackberry with the University's email system.
My mom went through all the steps then spent the next 2 hours trying to figure out why the woman could log in through a computer but not through her blackberry.
My mom was freaking out, scared that she might lose her job or something because it wasn't working.
In the end, after two hours, my mom asked what her password was.
Example;
password = idiot's
what she typed on her blackberry a hundred times = idiot,s
she kept confusing the apostrophe with a comma, but claimed she was typing her password right every single time. Once my mom typed it in for her it worked perfectly. My poor momma!
My mom went through all the steps then spent the next 2 hours trying to figure out why the woman could log in through a computer but not through her blackberry.
My mom was freaking out, scared that she might lose her job or something because it wasn't working.
In the end, after two hours, my mom asked what her password was.
Example;
password = idiot's
what she typed on her blackberry a hundred times = idiot,s
she kept confusing the apostrophe with a comma, but claimed she was typing her password right every single time. Once my mom typed it in for her it worked perfectly. My poor momma!
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