Read your coupons before using them!

[jjc927]

Had someone yesterday on my line who bought 12 containers of Dannon Light and Fit yogurt. He hands me a coupon for $1 off 12 Dannons. However, there's one problem:

The coupon specifically says it excludes Light and Fit! And that's all the yogurt he had!

[Ironclad Alibi]

Did they accept their mistake, or did they raise a fuss about it?

[jjc927]

Fortunately, the person accepted the mistake and that he had made himself look stupid. He also kept all the yogurt.

[BookstoreEscapee]

Eh, I did that recently. I had one orange juice and didn't realize the coupon was for 2. The cashier pointed it out and I said "Oh, okay, sorry about that," paid for my groceries and went on my way. The coupon actually was the only reason I was buying OJ but I didn't feel like going back for another and I didn't really need two, anyway.

As long as they don't make a big deal out of it...

[jjc927]

Oh I get people not reading the quantity needed for coupons ALL THE TIME. It's amazing.

[SourRobot]

I hate it when customers don't read everything on their coupons, but what I hate even more is when they make me read everything off the coupon. Then when the item they want is excluded they kick up a fuss about how our coupons exclude "everything."

[BrenDAnn]

Hahahahahaha, haha, ha...ohhh wow! I'm sorry, your subject line made me laugh. Customers reading coupons? Now THAT'S a novel idea! Hell, they barely manage to read signs that are placed at eye level, let alone coupons. Good luck with that, though!

[jjc927]

Oh yes, don't get me started on (lack of) reading signs. If something on a sign is not in big black letters people will claim it's not there and then yell at us for false advertising.

[OfficeSlug]

Reminds me of a story of one woman came through my line with several 6pks of Dannon yogurt. I scanned them through and told her the total.

She then handed me a advertisement from the foil part of a multi-pack of yogurt which read "Get UP TO $15 OFF DANNON YOGURTS - visit our website for details."

She expected me to take off the $15, I realized.

I said, "No, that's not what the coupon says. You go to their site and print up $15 WORTH OF COUPONS."

She stood there, tapping her foot, looking at me, expecting me to to give her $15 off.

I explained again, "You need to go to the website to GET the coupons. This is NOT a coupon."

She realized she wasn't going to get $15 of yogurt for free. "FINE!" And then she stormed out.

Seriously.