Tweet
More an annoyance. . . ok it does get to me sometimes 
Was a typical busy day at work. I was glad to have the doors locked and get ready to do end of day paper work and leave. Course we are not without people calling our phones. Now I personally stop answering the phones once we close cause, past experiences have shown me that you are gonna get a customer who wants to take an eternity to price, ask unlimited questions, you get the jist.
SO I'm counting the registrar and my CW (whos new and been a month in) picks up the phone, after I say how I'm not picking that up. . . course he regretted it later.
Anyways this SC just goes on forever asking if we had a car cargo carrier in stock and prices and so on. I can hear this going on as my CW is just getting flustered each passing moment. Then top it off the customer on the phone needs directions to our store and I can hear my CW repeating himself "Turn right on ABCD street" "Were at 1234 address, next to the mall". I had enough and yelled "USE GOOGLE DAMMIT!" jokingly, I think the guy n the phone musta heard and my CW ended the call.
I cannot be your personal over the phone mapquest GPS buddy, especially when I don't know where you are coming from (it's always the customers who live out in some obscure area that I didn't even know was inhabited) Now fortunately we were closed, but when we have a line out the door and people are staring giving you step by step directions cause you can't read a map or bother googling it is not a priority.
Was a typical busy day at work. I was glad to have the doors locked and get ready to do end of day paper work and leave. Course we are not without people calling our phones. Now I personally stop answering the phones once we close cause, past experiences have shown me that you are gonna get a customer who wants to take an eternity to price, ask unlimited questions, you get the jist.
SO I'm counting the registrar and my CW (whos new and been a month in) picks up the phone, after I say how I'm not picking that up. . . course he regretted it later.
Anyways this SC just goes on forever asking if we had a car cargo carrier in stock and prices and so on. I can hear this going on as my CW is just getting flustered each passing moment. Then top it off the customer on the phone needs directions to our store and I can hear my CW repeating himself "Turn right on ABCD street" "Were at 1234 address, next to the mall". I had enough and yelled "USE GOOGLE DAMMIT!" jokingly, I think the guy n the phone musta heard and my CW ended the call.
I cannot be your personal over the phone mapquest GPS buddy, especially when I don't know where you are coming from (it's always the customers who live out in some obscure area that I didn't even know was inhabited) Now fortunately we were closed, but when we have a line out the door and people are staring giving you step by step directions cause you can't read a map or bother googling it is not a priority.
Comment