"I'm sure you have it!"

[Dave1982]

Why is that when I have loads and loads of work to do, I end up having to waste time with people who can't accept basic reality, like what we do and do not carry?

To avoid having to recall the whole 5 minute rambling conversation, I'll cut right to the chase. I had a customer yesterday who wanted music folders. For those who haven't played an instrument, a music folder is an oversized two-pocket folder designed to hold sheet music. It's oversized because sheet music is often printed on non-standard paper sizes, and the folders are rigid so they can hold up the music on wireframe music stands.

We don't sell them.

Cue a MASSIVE amount of whining and complaining about how we "should" have them and that she "got them here before" and she "doesn't understand" why we don't have them. Well, I've been here for 4 and a half years and have NEVER had someone ask for them before. I get a lot more requests for slash folders and we don't have those either.

Now, there is a music store about 10 minutes away from my store, but she immediately shot that suggestion down because "I don't want to go to [City]" even though she's practically in it already (the city line is only 1/2 mile away from my store, if that), then resumed whining.

Finally I managed to get away from her and get back to work.

[Andara Bledin]

I ... I would have never thought of Bent Staple when trying to get a music folder.

In fact, I wouldn't try any store that didn't specifically deal with music since those are such a low-demand item.

^-.-^

[fireheart]

Unless that person is playing in a marching band, I have a magical, logical way of doing it which is how I, and my music teachers, did it through high school.

1) If the score is slightly bigger, shrink it enough so it's still readable and fits onto an A4 sheet of paper.
2) Buy a display folder. (one of the ones with a comb-type binding)
3) Put papers in sheets.

Ta-dah! One music folder!

They hold mostly the same way as a music folder and are cheaper too.

[MoonCat]

She wanted you to drop what you were doing, drive over to that music store, buy her the folders, wrap them up in a pretty box with sparkly ribbons and present it to her while a full symphonic orchestra played and winged nymphs popped chocolate bon-bons in her mouth. Anything less would not be good customer service.

[Primer]

... I have a magical, logical way of doing it which is how I, and my music teachers, did it through high school.

1) If the score is slightly bigger, shrink it enough so it's still readable and fits onto an A4 sheet of paper...

I'm showing my age here, but...I used to recopy my music by hand. I finally convinced my mom into buying me some staff paper, so I could quit drawing the lines, too.

[fireheart]

I'm showing my age here, but...I used to recopy my music by hand. I finally convinced my mom into buying me some staff paper, so I could quit drawing the lines, too.

My music teacher recopied some music by hand, especially if it was a flute part and she needed multiple copies (I wound up having to often piggyback off of the sax, clarinet, trumpet or vocals)

I'll handwrite my music if it's just a straight copy of the vocal/flute line from a piano/vocal score. Otherwise I'll write it out so I can copy the guitar chords on top of it.

ETA: Also a lot of the cheaper "comb" music folders would sit flat so I could hold up the music on the music stands.

[Mnemjian]

Yikes, with all the time she spent whining about it, she could have been halfway to the store that actually sold what she wanted. Of course, that would involve having some common sense

[Eisa]

Music folders are awesome...but she seriously went THERE to try and find one? *blinks* Yeah, I'd only go to a music store, too...unless someone specifically recommended that *certain store* had it, but still...

I never played an instrument, so that might have helped, but in choir and chorus, we just used a regular folder and then just pulled the music out when we needed it specifically.