Do You Know What's ON Those Channels???

[FerroMancer]

I am so glad that I work in a call center where my teammates can pull our "interesting" recordings for future reference. Enjoy.

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ME: Thank you for holding! My name is Dennis, how can I help you today?
CUST: Yes, my name is S****** R***. About a couple weeks ago, I called in and I asked to have, uh, four or five, uh, westerns, uh, movies? Put on my, uh, plan? And instead of getting western movies, I got Sex Shows!
ME: Um….what did they add? Did they add the Encore movie stations?
CUST: They're supposed to have been, they're supposed to have added four or five western, uh, channels.
ME: OK, 'cause I'm familiar with something they have called the Encore movie package, where they add several, like, seven or eight stations, and one of them is Encore WESTERNS…the others, I don't…know…what's ON them….
CUST: I know what they are! They're naked men and naked women having sex!
ME: OK…
CUST: And I don't appreciate that being on my phone! er, on my television.
ME: OK. Umm….let me give you the number you're going to want to call to resolve that; I'm afraid you're speaking with SALES, not customer service.
CUST: Well, I'll have to get a pencil.
ME: OK.
CUST: Not very appetizing when you…turn on your Television, there's a couple naked men and women there...
ME: I can see how that would be shocking, yes.
CUST: ….especially when you're a Pentecost and go to church!
ME: Ahhhh, yes.
CUST: Alright, thank you.
ME: OK. Are you ready for the number?
CUST: Yes.
ME: OK, that would be 1-800…..333…….DISH.
CUST: Thank you!
ME: You have a good day.

[fireheart]

Wonder what happens when he goes on the Internet.....

[Teskeria]

Why do I get the feeling he knew quite well what was in the package? And that it was his wife who was surprised? And she was right there well he was calling so he had to feign shock and disbelief.

[FerroMancer]

I never said it was a man calling in. It was a woman.

[Can I Help Your A$$?]

This is why they have Pentecostal networks--so people like me can watch naked women and men in PEACE.

[ZedOmega]

This is why they have Pentecostal networks--so people like me can watch naked women and men in PEACE.

Amen, sister.

But... you would think that when she got the package to begin with, she'd have thought to, uh... um... oh, yeah! Ask what kind of stations the package has. It would be light-years away from the stupidest questions (that I'd assume) anyone in a cable/satellite company's call center has ever had to answer.